I LOVE NEOTEL! since getting mine I have cut my bill by 50% but... a client installed a 3CX with Grandstream GW410 routers. They got the Neoflex boxes from Samsung and since then nightmares. The lines hiss and crackle, clients tell us to stop pushing buttons.
The porting and the hunting went fine, and both the branches are in high reception areas, 3 and 4 bars. I cant seem to find any help, it is not the 3CX, that is just passing on, could be the Grandstreams that need proper settings, I have it set on standard Telkom settings. The guys at Samsung seems unconcerned, Neotel is after all just supplying the CDMA, they say, it is the Samsung box that is converting CDMA to PSTN.
I need help, otherwise I will be forced to go back to Helkom.
The porting and the hunting went fine, and both the branches are in high reception areas, 3 and 4 bars. I cant seem to find any help, it is not the 3CX, that is just passing on, could be the Grandstreams that need proper settings, I have it set on standard Telkom settings. The guys at Samsung seems unconcerned, Neotel is after all just supplying the CDMA, they say, it is the Samsung box that is converting CDMA to PSTN.
I need help, otherwise I will be forced to go back to Helkom.
