Neoflex not working?? (Solution might be here)

Jar-man

Jar-man

Expert Member
Joined
May 6, 2008
Messages
1,707
Reaction score
87
Location
Johannesburg
My Neoflex device was giving me slow speeds for like two months, I made countless calls to the call-centre with no help at the end... not till I went to the head office but still I had to call them again and again. But finally a techie guy came over, and within 2 minutes it was working.

He just told the the techie guys at Neotel to change my profile to Neoflex. yippe:o

Hope this helps.

BTW, Thanks goes to the Neotel Rep Guy. Big up
 
Hmmm ... we must find out what the different profiles mean so that we can help edumacate the other Neotel users.

I wonder if it's too much to ask for Neotel to have such details on their website.
 
jarrodr said:
My Neoflex device was giving me slow speeds for like two months, I made countless calls to the call-centre with no help at the end... not till I went to the head office but still I had to call them again and again. But finally a techie guy came over, and within 2 minutes it was working.

He just told the the techie guys at Neotel to change my profile to Neoflex. yippe:o

Hope this helps.

BTW, Thanks goes to the Neotel Rep Guy. Big up
Click to expand...

Surely it should have been setup on the correct profile in the first place :confused::confused:
 
At first when I got Neoflex, everything worked perfectly. Somehow my profile was changed to a lower speed profile 2 months down the line. I asked how this could happen, but they didn't know.
 
What speeds were youll getting before and after the change?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X