Neotel LTE - Yes or No?

rajiv

Well-Known Member
Joined
Dec 15, 2009
Messages
168
So, I'm currently on the peasant Telkom mobile 10+10. Since I'm renting and can't get a fixed line would any of you recommend getting the Neotel 2mb LTE?

Sacrificing a bit of speed for more cap? In Centurion next to TechnoPark and pretty sure the coverage is good.
 

SideWinder

Well-Known Member
Joined
Mar 1, 2004
Messages
331
Hi all,

At the end of the day, it will depend on what you you want to use it for. Not all users are equal. Serious gamers and torrents will not work as well as adsl, due to slight increase in latency, and FUP restrictions. But for normal gamers and netflixers, the 2mbps lte will be just fine. Specially if your complex isn't wired.
 

CptMilano

New Member
Joined
Oct 20, 2014
Messages
6
I'm also looking to get their 2 meg uncapped for R699 will post how it performs.

Just know you will be enslaved for 24 Months, I have the 2MB on the current plan, any upgrades to speeds will result you entering a new contract, any changes in pricing and auto migration will happen on condition you enter a new contract (called and confirmed yesterday). Otherwise the services is quite stable consistent DL speed ranging between 220 - 234kb/s on my 2MB line. Any cancellation requires a formal letter drafted and sent to cancellation which may or MAY NOT receive it (check hellopeter for confirmation) and you do not own any of the equipment. Make sure you don't get screwed on the cost of installation as well.

For alternatives check BitCo if you live within their coverage area I hear good things.
 

rajiv

Well-Known Member
Joined
Dec 15, 2009
Messages
168
Just know you will be enslaved for 24 Months, I have the 2MB on the current plan, any upgrades to speeds will result you entering a new contract, any changes in pricing and auto migration will happen on condition you enter a new contract (called and confirmed yesterday). Otherwise the services is quite stable consistent DL speed ranging between 220 - 234kb/s on my 2MB line. Any cancellation requires a formal letter drafted and sent to cancellation which may or MAY NOT receive it (check hellopeter for confirmation) and you do not own any of the equipment. Make sure you don't get screwed on the cost of installation as well.

For alternatives check BitCo if you live within their coverage area I hear good things.

How's it for gaming though and what exactly do they install?

Do you have a link for people who recommended BitCo?
 

SideWinder

Well-Known Member
Joined
Mar 1, 2004
Messages
331
Is Bitco is Wireless or on Fibre? Most probably Wireless. Wireless = Wifi?. Doubt if they have LTE spectrum license. I'd rather buy LTE from licensed operators for gaming for more consistent pings, than Wifi from ANY service provider. Obviously, ADSL is 1st prize.
 

Bobbin

Executive Member
Joined
Oct 22, 2009
Messages
9,477
Neotel's new wireless product is apparently being announced on the 10th. I'd wait for that to see what it is.

But I'm also in the same boat as you. No Telkom infrastructure at my complex in Fourways. So I'm currently using Afrihost Mobile 10+10 deal on LTE.

My experience with LTE has been superior to ADSL in many respects.
 

rajiv

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Joined
Dec 15, 2009
Messages
168
So, what exactly does the 'installation' entail with Neotel LTE?
 

SideWinder

Well-Known Member
Joined
Mar 1, 2004
Messages
331
These days this entails the more or less the following:
Techie calls and confirms appointment to come and do site survey (i.e. locating the tower from your house, best place to locate the external installation). Once confirmed, he will drill a few holes in your freshly painted wall, chimney etc, mount a (small) TV type bracket, and install a short pole (+- 1m). Outdoor CPE attaches to top of pole. Runs outdoor (black) Ethernet cable (through roof and ceiling) to a place in your house, where you want the indoor router located, with a plugpoint. You need to provide 2 x two pin plugs. One to power the indoor router, and 1 to power the POE to the outdoor CPE, which is actually also a router. This is my setup, at least. Mine took 3 hours to complete, but included some haggling with the call centre and techie using a malfunctioning CPE to look for signal.

All stuff is switched on, and tested, after which you sign some sort of acceptance form.

If he can't find signal, he leaves. (When you order the service, they will check that you are in coverage) They will not even send out a techie if not, but as mentioned many time before, theoretical map coverage does not mean you get good enough signal. Hence the actual site visit.

Good luck!
 
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Bobbin

Executive Member
Joined
Oct 22, 2009
Messages
9,477
No word on their new technology agnostic product yet but I see they did update their website.
 

rajiv

Well-Known Member
Joined
Dec 15, 2009
Messages
168
No word on their new technology agnostic product yet but I see they did update their website.

I'm taking the plunge and getting BitCo, I don't want to commit to a 24 month contract.
 

Rishalin

Senior Member
Joined
Oct 6, 2008
Messages
718
Testing the Neotel LTE at my home.. I have 1 bar of signal, yet I still get full line speed of 2Mbps.. Youtube streams HD no problem at all, with no buffering.. So much better than Telkom :)
 

Skoolbus

New Member
Joined
Jan 5, 2011
Messages
7
I had endless problems with my 2mb telkom adsl as I am 4.7km from the nearest exchange.
On friday I had the 4mb Neotel lte installed at my house. Installation happened within 4days of ordering and there was bad weather this week to contend with as well. Installation team was very professional. Only had 1bar signal so they installed an antenna. My speed test are between 3.88 and 4.02 download and 1.2 - 1.6 upload. ping between 22 and 35.
Only problem so far was yesterday with severe weather I had no service for about two hours. Thought i would call support this morning to find out what was going on.
I decided to reboot the system just to see what happens and voila, I was up and running again! Will still try find out why that happened.
I wanted the service for streaming and so far it has been perfect. Will keep posting updates

P.S.
Sidewinder thanks for your advice in this regard.
 
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