neotel voice closing down

Joined
Apr 11, 2019
Messages
1
#1
Hello

Now that the voice division is closing down,I have 10 neotel prepaid phones which i use in my office.The models are Huawei f202-45.I would like to remove the sim cards from the phones and insert another service providers sim card.However it seems that the phones are locked to neotel. Is there anyway for me to unlock these phones.I have tried to contact the neotel number but they do not answer.Thanks
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
372
#6
Please share info on cheap voip services have the now historic Neotel. Kept it mostly for cheaper Telkom calls in/out going home/work.
You can get a VoIP line for R59 / month that includes 100 any network minutes. You can run that on a mobile VoIP app or on dedicated VoIP hardware.
 

lived666

Executive Member
Joined
Feb 12, 2007
Messages
8,369
#15
It's part of the whole bundle. We ported 3 Telkom Numbers as well.

Costing us R897.48 a month for 12 extensions and 4 lines.

(It's for a business)
But how do you port a number to Vox, what is the procedure - is it as simple as just calling up Vox and is it viable for a home number, not a business? What service must I ask from Vox?

Sigh decided to call them, 30 minute waiting time so had to put the phone down :(
 
Last edited:

lived666

Executive Member
Joined
Feb 12, 2007
Messages
8,369
#16
So after approximately waiting for 45 minutes on their online chat, this is the info the sent me:

Number porting is R160.00 once off

Uncapped Vobi app R350.00pm set up cost R53.00 once off we do not have phones its just an app you need to download it to your cell phone

so how the frik does it work? does the app work separately/independently to the cell phone number?
 
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