Hi, this is the email I received from Telkom. There is a link which you can use to see if you were already cut over from a 4Mb/s to 10M/s. Of course the 10MB/s does not seem to work well. Telkom had to take my speed down from 10MB/s to 5Mb/s as it would only sync at 5Mb/s.
TELKOM UNVEILS HIGHER SPEED ADSL
INTERNET users who need the speed are in for big benefits from Telkom’s latest network upgrade.
Within weeks of rolling out substantially expanded data packages, the company today announced that TelkomInternet will increase the speed of it its Fastest DSL offering to “up to10 Mbps”, effective immediately.
Previously, the network was capable of providing Telkom’s Fastest DSL product offering at speeds of up to 4096 kbps. Telkom is now enhancing its ADSL network to support ADSL speeds of up to 10Mbps in all areas which have suitable technology at exchanges to support the upgrade.
All upgrades therefore remain subject to localised line conditions and the type of equipment available at the nearest exchange.
The10 Mbps ADSL speed is an innovative enhancement to the existing Fastest DSL product, which now allows users to potentially burst at 10 Mbps.
The upgrade is focussed around 4Mbps users who currently sync at full profile speed. This means that 10 Mbps will initially have a limited footprint, but this footprint will increase as Telkom expands its Metro Ethernet E and ADSL2+ presence.
A phased approach was implemented, due mainly to the fact that the number of services that qualify for a 4 Mbps to 10 Mbps upgrade are constantly increasing.
Customers can use an online availability check tool to establish the status of upgrades in their area. The availability checker can be found on the following web pages:
http://www.telkom.co.za/products_services/dsl/ordering.html
http://www.telkom.co.za/products_services/dsl/conditions.html
Recently, Telkom announced increases in the allocated blended bandwidth of some of its data packages at no additional cost to customers. The latest speed upgrade will also be at no additional cost to customers.
The increase in allocated blended bandwidth, together with the improvement in speed, will have significant benefits for a wide range of users.
For more information please contact the TelkomInternet call centre by dialling 10215.