New Neotel Rep!

medicnick83

medicnick83

Paramedic
Joined
Aug 23, 2006
Messages
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Location
CBD, Cape Town
Hi all,

Welcome the new Neotel rep(s) (Yes, there is more than one!)

Post your problems here (even if you have in the past, start a new thread!) or e-mail them on [email protected]

Let's see how this bunch holds up!

So far they seem to be quite active and helpful which is such a pleasure to see (Really, no sarcasim this time around) :D

Those that get helped by the Neotel rep, please post comments and such.
 
Thanks Gdiza.

also please note i have started a weekly thread, by date, so we can post all challenges for the week during those times in there, and have resolution timed for each week.
Makes it a bit easier to manage.
so everyone that posts challenges in the thread Nov 19 to Nov 26, will have resolution by Friday 27 Nov.

Lets see how well we can do this.
 
Laugh

I second that...

We're here to stay, and nothing posted will make us run.
IT IS TIME TO FACE REALITY - AND MORE SO, FIX THE PROBLEMS
 
If Neotel don't fix my speed issues and price then I will have to move to some other unlimited offer (which has better speed and cost less). :rolleyes:
 
I think the real test of the new reps will be the next time neotel has a serious network failure. Thank goodness I won't be around to experience that again
 
@Neotel rep, please just always be honest and stuff with us, don't tell us there is nothing going on when there clearly is... WE - HATE - BS!
 
Truth

See the plus side here is this, we all tech inclined, so BS wouldn't hold up here.
Alot has been neglected up to now, and the only way it gets resolved is when we are honest and open. Everything i reply to is FACT, and if unsure, you'll have noticed i even comment with a shroud cloud line.

So, forget past empty nothings, this is now and going forward (since i started posting that is).

you guys want answers, you'll get them. Even if it takes every ounce out of me, you'll have the facts.
Also, be a bit patient wiht repsonse times posting on here, i'm still one crew short to tackle every post, and by beginning Dec i'll be full team.
 
Cool I can live with that.
Maybe half the reason I got so PO'd off was the lack of decent answers.
 
@Neotel rep;

Where are you guys based?

How many exactly on your team?

What forums do you guys monitor (other than MyBB)?
 
Sites

3 strong

MyBB - 1 dedicated
Hellopeter - 1 dedicated
Get Closure - Split
ICASA - 1 Dedicated
Twitter - 1 dedicated
Facebook - Split
General posts on open forums not relative to sites - Split

Any other i have forgotten - please send me links or info to start on them.
We based at HQ in Woodmead
 
Can I send u some porn sites ? :D
Get your moral up after reading some posts :P

www.bblounge.co.za - But they seem to be more of the lunatic fringe.

Have fun with hellopeter :D last time I looked there was 1500+ complaints registered
 
@Neotel rep;

Do you guys have a specific contact number or is the e-mail address '[email protected]' the only way (other than the forums, PM's etc) that we can contact you and let you know about problems?
 
Info

Don't know how risky it would e leaving a cell number here, we working on dedicated number assigned, so will post it here.

For now, the [email protected] works amazingly though.
 
No, don't post cell numbers, rather PM them, but if you say the e-mail works, I'll attempt using that should I need too.
 
Neotel said:
See the plus side here is this, we all tech inclined, so BS wouldn't hold up here.
Alot has been neglected up to now, and the only way it gets resolved is when we are honest and open. Everything i reply to is FACT, and if unsure, you'll have noticed i even comment with a shroud cloud line.

So, forget past empty nothings, this is now and going forward (since i started posting that is).

you guys want answers, you'll get them. Even if it takes every ounce out of me, you'll have the facts.
Also, be a bit patient wiht repsonse times posting on here, i'm still one crew short to tackle every post, and by beginning Dec i'll be full team.
Click to expand...
Quoted for posterity.;)
 
The [email protected] email really does work.

I emailed it on Tuesday to complain that my cancel request had not been seen to in two weeks. Later that day I got a phone call and by that night my service had been cancelled and my phone unit is being picked up today (it would have been yesterday, but Skynet Couriers thought that 20:36 = 17:00, so I was not there to let them in).

Many thanks NeoTel Rep. Pity your arrival was not early enough to save my patronage.
 
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