New PC - BSOD. Help!

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Staple

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I ordered my pc parts a while back and they just arrived today. I assembled everything and installed the neccesary drivers after I installed Windows 7 Ultimate Edition 64-bit. Everything ran as it should, but I soon encountered my first problem. When I tried to play a video file the display would stop dead although the sound would continue playing.

Reboot.

Leaving that at that, I decided to install Firefox. When I try to run it, however, the display hangs a bit then goes a beige colour before BSOD'ing. Reboot. Here is the problem write-up Windows gives:

Code: 
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7600.2.0.0.256.1
  Locale ID:	1033

Additional information about the problem:
  BCCode:	116
  BCP1:	FFFFFA8003DF6010
  BCP2:	FFFFF88003EEEF94
  BCP3:	0000000000000000
  BCP4:	0000000000000002
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Files that help describe the problem:
  C:\Windows\Minidump\042911-15818-01.dmp
  C:\Users\Stiaan\AppData\Local\Temp\WER-36223-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

A simple google didn't work, although I think it's pretty obvious that it's a problem with the gfx card. I opened up the chassis to recheck if it's installed correctly and I find no problem. Internet Explorer runs fine, unfortunately I don't have any other programs to test with atm.

PC specs:

Seagate Barracuda - 500GB HDD 16MB Cache - SATA 3 - 6.0Gb/s
MSI H61M-E23 - Socket 1155 Motherboard
Liteon 24 Speed DVD Super All-Write - SATA
Kingston - KVR1333D3N9/4G - ValueRam DRR3 1333Mhz - 4GB
Corsair CX500 Watt - Power Supply Unit
Club3D CGAX-68524 Radeon HD6850 1GB GDDR5 256-bit PCI-E x16
Gigabyte GZ-X5 Black Chassis
Intel Core i5-2400 Quad-Core

Any ideas?
 
What Power Supply are you running?

Edit: nevermind, I see it...

I'd say your power supply is to blame IMHO.
 
Last edited:
Unfortunately no. Is there anything specific that maks you think it's the PSU? I'm really not keen on taking it in for some bloke to ponder over it :(
 
Staple said:
Unfortunately no. Is there anything specific that maks you think it's the PSU? I'm really not keen on taking it in for some bloke to ponder over it :(
Click to expand...

Yes. Out of all components you listed, the only component likely to give you a BSOD as you described is the PSU. Just call it my intuition. I've done this for a while :p
 
So what do you suggest I do? Take it in so someone can look at it? Take2 are quite fussy about returns
 
Also think PSU. I think its to weak, the moment the gfx ask for more juice it BSOD's
 
Staple said:
So what do you suggest I do? Take it in so someone can look at it? Take2 are quite fussy about returns
Click to expand...

Get another PSU to test with from a friend or colleague?. If it is the PSU, then Take2 should take it back, that's it.
 
I spoke to a few people before buying and they said it would handle the system.

I don't know anyone with a PSU of 500w+ so can't really go that route.

FML
 
Venomous said:
With that system a 650W would have been better.
Click to expand...

That is my exact thinking, normally Corsair they underrate them but I see the one you linked is only rated ATX 12V V2.3 - 500w ( 12v : 408w )

So yep you gonna need something bigger
 
Well I used probably arund 10 PSU Calculators and none suggested a requirement of more than 400 Watt, plus I spoke t loads of people and the consensus was that it would be sufficient. If that turns out to not be the case, ultimately, I can probably put it on Gumtree and up it to the CX600. But hopefully that's not the case, so more input would be great :)
 
on the powersupply you should see 3voltage rails(writting) they need to add to at least 30 for an entry level gaming PC. With your card you increase the requirements.
Then you also need good watts. Remember most PSUs never quite provide what the state.

As mentioned before that PSU provided about 408. The bare minimum = does not mean the system will run well when you are making it work.
Staple said:
Well I used probably arund 10 PSU Calculators and none suggested a requirement of more than 400 Watt, plus I spoke t loads of people and the consensus was that it would be sufficient. If that turns out to not be the case, ultimately, I can probably put it on Gumtree and up it to the CX600. But hopefully that's not the case, so more input would be great :)
Click to expand...
 
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