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Nexus ISP prides itself on being an affordable, yet reliable ISP and it is with this in mind that we feel obliged to be honest with our customers and not to mislead them into believing that these new accounts are something other than what they were in fact designed for, an affordable yet basic uncapped service.
These accounts are a fantastic option for home users (and even small businesses) who have previously been using cap accounts and finding themselves often exceeding their monthly budgets. The accounts will certainly reduce overall monthly internet costs for most and are thus a suitable replacement for customers using more than 3GB-5GB per month for general internet usage, such as web browsing, emailing and of course http/ftp downloads.
Our concern is however the vast amount of existing uncapped users who have already become accustomed to their existing accounts performance and benefits perhaps being misled into believing that these new accounts are an identical product yet at a fraction of the cost - which is not the case, these products are slightly different. It may be the case that they will be perfectly suitable to some existing uncapped users while simply not an option for others.
Without going into too much technical depth, let me try and explain...
Essentially these accounts have been created out of consumer demand for a cheaper uncapped product, while at the same time ISPs/Tier-1 providers have not been able to attain any significantly cheaper cost prices.
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