No airtime recieved?

[UgO]

Hi

So last month I got myself a new phone on control chat 100.This was about in the middle of the month and I recieved R115 airtime, a 100 SMS bundle and life was good.

Now I am under the impression that I will receive my monthly recharge on the 1ste of each month, but it is the 3rde already and nothing.

Is something wrong, or am I wrong in assuming that my monthly recharge should come on the 1ste of each month?

 

[Cell_C]

Hi

So last month I got myself a new phone on control chat 100.This was about in the middle of the month and I recieved R115 airtime, a 100 SMS bundle and life was good.

Now I am under the impression that I will receive my monthly recharge on the 1ste of each month, but it is the 3rde already and nothing.

Is something wrong, or am I wrong in assuming that my monthly recharge should come on the 1ste of each month?

Goo day UgO

You will get your recharge on the 15 of every month.

Regards
~AM~

 

[UgO]

KK thanx Cell_C rep

 

[dryburn.macbook]

Just to confirm is that for all contracts? and can we change when we want our airtime received?

 

[Fiza]

for interets sake how is cellc's contracts with regards to customer service

 

[dryburn.macbook]

for interets sake how is cellc's contracts with regards to customer service

well not good so far

 

[UgO]

Well I got my contract through Altech so I deal with their support staff, but I do currently have a Speedstick and when I had a problem i logged a query and they called me back the next day. This was about 6 months ago so maby things got worse/better?