No connection since yesterday night

[fairlady]

WBS,

I just spent 30 min on your HellpDesk line with none of your staff answering my call. Therefore, I am forced to write on this forum to air my questions. Why haven't you delivered services as agreed by contract on the 1st, 2nd, 3rd of June - where speeds on your network were horribly slow? Why have I been denied connection to the network for 9 hours on 4th June 2005 (from approx. midnight to approx 9 am)?

 

[LoneGunman]

fairlady - sorry to hear this. Just for general forum info, what area/tower region are you in? (Havent heard of any other people disconnected for so long) Also, had you used your 'cap' up?

 

[fairlady]

LoneGunman,

I am in Linden Ext (Northcliff tower). The error when attempting to connect since last night was something along the lines of "The remote computer is not responding" -- didn't take down the full error info.

No, I haven't used my cap. 2.78 GB left.

Also, if it helps - with or without antenna - my signal strength does the limbo - from 0 to 100% for the past week or so.

 

[ic]

fairlady, it sounds like you might be experiencing the "Disco Lights" aka "Deranged Traffic Light" UTD problem...?

I have made a copy of this thread, and merged it into [post=217103]this thread[/post] in the iBurst Technical Help forum.

 

[MrH]

Something has changed since the end of May, and since I have not recieved a reply from WBS in regards to the email I sent them I am forced to post here.

Up until the 30-5-05 the speed was good and I was happy, then I was capped which I accept as I had reached the 3g hi-speed limit, but when the cap was lifted on the 1-6-05 I noticed that the speed was eratic and is still bad.

So if any WBS staff read this form please get your act together and sort out this problem.

"If It Ain't Broke Don't Fix It"

 

[Kei]

I am currently experiencing up-and-down connections

 

[ic]

Something has changed since the end of May, and since I have not recieved a reply from WBS in regards to the email I sent them I am forced to post here.

Up until the 30-5-05 the speed was good and I was happy, then I was capped which I except as I had reached the 3g hi-speed limit, but when the cap was lifted on the 1-6-05 I noticed that the speed was eratic and is still bad.

So if any WBS staff read this form please get your act together and sort out this problem.

"If It Ain't Broke Don't Fix It"

Clearly a problem that only WBS can fix, please repost in this [sticky] thread in the iBurst Technical Help forum:

[post=217103]June 2005 - iBurst Technical Problems for WBS to solve...[/post]

 

[craigsa]

ahh i love the kyalami tower