No Service = Refund

[erasma]

I want a refund for the days my internet has not worked!!

This would be 2 days now!

Lets all stand together on this why pay for a service we not getting - I pay upfront & want money back for the days this service does not work!!

 

[JMRHOWES]

+1

 

[RichardG]

+1

 

[cryptic1]

+1

Me 3

 

[bekdik]

Telkom issues credits for loss of service. All one needs do is complain!

 

[cryptic1]

Telkom issues credits for loss of service. All one needs do is complain!

This is indeed very useful info, thank you ...(scratches around for Neotel contract)

 

[Jar-man]

Guys I'm in, tell me what the Neotel contract says...

 

[medicnick83]

Suggest it to the Neotel rep, personally, I think they (Neotel) will just laugh at us... and btw, it's not 2 days, it's 3, going on 4!

I had problems from Friday 11pm.

 

[Revolving]

I think the entire mess started on Friday evening. So that would be three as of today. 3 Days of 30 would equal an 10% discount.

 

[RichardG]

This problem has occurred on Thursday for me. I have lodged a support ticket and no technical technician has came back to me and I just heard they want to swop/swap out my current device. I am getting frustrated here!! And no public statement has been made to let clients to know they are experiencing a problem.

 

[Neotel]

A statement regarding Session Disconnects has been made here:
http://mybroadband.co.za/vb/showthread.php?t=163519

 

[PC Direct]