not registered on network

[frans11]

hi there i have ported from mtn to cell , i am experiecing "not registered on network" sometimes it works ,
sometimes it doesnt , please help

 

[Cell_C]

hi there i have ported from mtn to cell , i am experiecing "not registered on network" sometimes it works ,
sometimes it doesnt , please help

HI frans11, Please PM me the number. Will check if everything is provisioned correctly. *DM*

 

[frans11]

********** i am using galaxy s3

 

[frans11]

any feed back

 

[Cell_C]

any feed back

Hi frans11, please let me know if the problem still persist. *DM*

 

[frans11]

still persists ....eish

 

[The_Ogre]

Masybe you should check your bank account

 

[Cell_C]

still persists ....eish

Hi Frans, Please try doing a manual network selection from Vodocam to CellC to book line on the network. Otherwise everything is correctly provisioned on our side. *DM*

 

[frans11]

but i can use data , but thanks for the info

 

[frans11]

lol bank account :wtf:

 

[Dinks]

Hello Cell_C, could you please help me with this?

"I have a Samsung Trend Neo. I had an Android update recently. Now the phone drops its connection to Cell C regularly, resulting in missed calls, SMSs and Whatsapp messages. When I check using Settings, More Networks, Mobile Networks Cell C is not shown. When I select Network Operators and then select Cell C, the phone shows "Registering" and then "Registered" on Cell C, indicating that it had somehow become unregistered on Cell C. The phone then works for a while afterwards. Alternatively, if I restart the phone it works correctly for a while. The previous time I had this problem it was solved by buying a new Sim card and then getting Cell C to link it to my number.

What's happening? How can I ensure that the phone does not lose registration?"

 

[Cell_C]

Hello Cell_C, could you please help me with this?

"I have a Samsung Trend Neo. I had an Android update recently. Now the phone drops its connection to Cell C regularly, resulting in missed calls, SMSs and Whatsapp messages. When I check using Settings, More Networks, Mobile Networks Cell C is not shown. When I select Network Operators and then select Cell C, the phone shows "Registering" and then "Registered" on Cell C, indicating that it had somehow become unregistered on Cell C. The phone then works for a while afterwards. Alternatively, if I restart the phone it works correctly for a while. The previous time I had this problem it was solved by buying a new Sim card and then getting Cell C to link it to my number.

What's happening? How can I ensure that the phone does not lose registration?"

Hi Dinks

Thank you for posting to us.

What colour is your SIM card? Are you using the blue LTE SIM card?

^BM