Nowire inconsistences

[ejbengine]

Jeff Mutonho <[email protected]>
to [email protected]
date Oct 5, 2006 2:46 PM
subject Contract termination
mailed-by blahblah.com
Hi there
I would like to know what the cancellation fee will be for me if I decided to cancel my contract today.My username is "xxxyyy" and I'm the 256k MyWireless Classic.

Kind Regards

--
Jeff Mutonho

The response from Nowire :

Billing <[email protected]>
to Jeff Mutonho <[email protected]>
date Oct 6, 2006 8:53 AM
subject RE: Contract termination
Good Day NoWire Customer

There is currently 10 months remaining on your contract.

The cancellation amount will be R2747.50

Kind regards

NoWire Technologies


Then same request about a month later:

Jeff Mutonho <[email protected]>
Sent: Mon 2006/12/04 04:35 PM
To: Billing
Subject: Contract termination

Hi there
I would like to know what the cancellation fee will be for me if I
decided to cancel my contract today.My username is "xxxyyy" and I'm
the 256k MyWireless Classic.

Kind Regards

--
Jeff Mutonho

Then a new response from Nowire :

Billing <[email protected]>
to Jeff Mutonho <[email protected]>
date Dec 5, 2006 10:36 AM
subject RE: 60006768 - Contract termination
Good Day Mr Mutonho

Please note that a cancellation fee cannot be given to you.
You need to apply for cancellation on a 24 month bundled contract by sending NoWire a fax (0866534024) or email ([email protected]) stipulating your reasons for cancellation. This request will be sent to the Contact Centre Manager who will evaluate your request and the Contact Centre will then respond to you accordingly.

If you have any further queries, please contact the NoWire Contact Centre on 0861669473.

Thank you
Kind regards
NoWire Technologies
0861669473

 

[OhGats]

What? somebody at nowire actually answered an email? That in itself is an inconsistency. I would be interested to hear what/if they reply.

 

[Donovan]

Why do you need to justify to the CONTACT CENTRE MANAGER ALMIGHTY that you want to cancel your contract?

LOL

 

[ejbengine]

Why do you need to justify to the CONTACT CENTRE MANAGER ALMIGHTY that you want to cancel your contract?

LOL

It's absolute k a k