"number does not exist"

My wife has been experiencing this issue lately. She'll phone a number from her mobile (Cell C)... get a message, "number does not exist". I try from my phone (Vodacom) and it works just fine.
Hi there,

Thank you for bringing this to our attention, and we’re sorry for the trouble your wife has been experiencing with her Cell C number. We’d love to assist in resolving this issue as quickly as possible.

Could you please send us a private message with your wife’s Cell C number and a contact number where we can reach her? Our team will investigate the issue and get in touch to help resolve it.

Cell C | NZ
 
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