Jet-Fighter7700
Honorary Master
Shouldnt things like that have "warranty is void if broken" stickers on it?
Funny thing that, its not a MacBook and there is a door with a screw to remove, and its a proper 2,5" hdd, only difference i could see was rotation speed 5400rpm vs 7200 rpm in my replaced drive,
Otherwise only bigger and faster
But point is customer service is a joke nowadays you got to literally jump and scream to get things done, like OP he had to post here to get the wheels turning......