One channel missing DStv - Century City

I hate that I have to deal with three different groups of people to get one thing working.

Century City Connect - first says nothing is wrong and then blames installer
Installer - blames multichoice
Multichoice - says nothing is wrong
 
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I assume you are using a communal dish? We stayed in Bougain Villas in Century City and had a communal dish, what a pain in the arse that was!
 
Managed to find a neighbour with DStv...unfortunately he has the Explora and channel 202 is fine there.

Installers never showed up, what a surprise. ;)
 
Update:

Installers came
replaced switch
replaced coax sockets (the previous ones kept falling off)

All channels back!
 
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