Onsite IT Technician : JHB

CloudMonkey

Geekbox
Company Rep
Joined
Nov 25, 2014
Messages
4
We now require a customer-focused IT Support Technician to join our team to provide first-class geeky customer service and customer support. The majority of work will be office based. The IT Business Support Specialist will be responsible for day-to-day operational activities of help-desk support, network administration, cloud server administration, business optimisation and ERP support. In addition, the majority of the incumbents time will be spent on project work and maintaining and growing the organisation’s technology infrastructure from both a software and hardware perspective.

IT Support (remote and on-site)

• Problem investigation
• Remote Management
• Problem diagnosis
• Solution implementation
• Documentation of actions and findings
• Communication with the customer throughout the process
• Escalation of problem where appropriate
• Set up of user accounts
• Proactive support – ongoing maintenance and monitoring of systems as per our Service Level Agreement
Installation
• Preparation of equipment and services in line with work specifications and appropriate deadlines
• Implementation of hardware and services through onsite or remote work

Education & Qualifications:

1. Matric
2. A+, N+ required
3. 2-4 years in IT
4. Windows 7, Windows 8, Windows 10 experience
5. Own vehicle and valid driver’s license.

Advantageous to your success in providing 1st and 2nd line IT Support:

1. Experience with MS Windows server 2012/2016/2019
2. Advanced experience with Windows 7/8/10 and Mac OS
3. Basic Understanding of TCP/IP Networking and cabling.
4. Microsoft Office 365 installation and administration

Job Type: Permanent
Renumaration - R144,000.00 - R240,000.00 CTC per annum
Own vehicle - Required
Cellphone allowance: Included in CTC
Application: info@cloudmonkey.co.za
 
Last edited:

Pineapple Smurf

Pineapple Beer Connoisseur
Joined
Aug 2, 2016
Messages
34,161
Fsck, I used to earn that doing that type of job in 2001!! Feels like modern day slavery.
LOL
Me too in 1999 at IBM in London and I earned even more coz Pounds.

But then after Y2K and planes never fell out of the sky I decided I am sick of fixing other peoples computers and left the IT industry :ROFL:
 

Rocket-Boy

Executive Member
Joined
Jul 31, 2007
Messages
9,923
So effectively you want someone that is going to be super professional and have a bunch of technical skills along with good communications skills(a rarity in cheap IT) and then you want to pay them R12k a month as a CTC.
Yeah I can definitely see someone owning a car and paying their expenses on a take home of ~R8k per month.

Man I feel for the people that are desperate enough to get exploited like this.
 
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