OOB Shark attacked me.

rorz0r

rorz0r

Executive Member
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Feb 10, 2006
Messages
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Jannie says it's your own fault and you must have ignored the notifications sms' and neglected to set a limit...
 
H

HideInLight

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Messages
4,350
rorz0r said:
Jannie says it's your own fault and you must have ignored the notifications sms' and neglected to set a limit...
Click to expand...

I don't think they are even capable of setting a limit, the limit is a lie.
I've not heard of one successful case of the limit actually working, I tried to set a limit once, but later found out that there was none when I queried it.

Here's a challenge for Vodacom, prove to us that it is possible to set a limit, what amount and give a detailed explanation of the procedure one would have to follow to set it.

The only limiter I've seen working is Prepaid.
 
S

S1ght

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Sheesh and I thought I had it bad when I lost my R2000 airtime >.<
 
Ockie

Ockie

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Doing a upgrade will not change your user set call limit.
 
S

surfs-up

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Messages
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This is a huge rip-off by Vodacom - I bought a contract with Vodacom last year. Luckily I noticed in the T&C's that that my limit was R 5000.00 !!!!! I asked the sales lady if they could remove this R 5000.00 credit limit, and cut my data as soon as my miserable 300 MB bundle was finished....to avoid going into OOB ridiculous rip-off prices. Get this......she says "FOR THE FIRST 9 MONTHS OF THE CONTRACT YOU CANNOT CHANGE THE R 5000.00 LIMIT TO A LESSER ONE". So, if you exceed your bundle, then you will get shafted by OOB rates, up to a max of R 5000.00 !!!!!

That is total BS and a clear indication that they want to capitalise on the customer using up his bundle.....NOT NOTICING....and then getting shafted at OOB rates. As a result, I have left my mobile data turned off since the day I bought the contract. i would hate for some apps to start updating, and end up with a R 5000.00 bill.

I went into their store today - since I have owned the contract more than 9 months.....and asked them to change my contract to not allow any OOB data charges when the end of the bundle is reached. I had to get my contract changed - an extra R 20.00 a month on top of my contract, for them to not allow OOB bundle charges to get applied. I went ahead and signed this - so when my bundle is depleted, data comes to a stop, and I can purchase another once off bundle if I so desire.
 
KleinBoontjie

KleinBoontjie

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Jul 30, 2010
Messages
14,607
surfs-up said:
This is a huge rip-off by Vodacom - I bought a contract with Vodacom last year. Luckily I noticed in the T&C's that that my limit was R 5000.00 !!!!! I asked the sales lady if they could remove this R 5000.00 credit limit, and cut my data as soon as my miserable 300 MB bundle was finished....to avoid going into OOB ridiculous rip-off prices. Get this......she says "FOR THE FIRST 9 MONTHS OF THE CONTRACT YOU CANNOT CHANGE THE R 5000.00 LIMIT TO A LESSER ONE". So, if you exceed your bundle, then you will get shafted by OOB rates, up to a max of R 5000.00 !!!!!

That is total BS and a clear indication that they want to capitalise on the customer using up his bundle.....NOT NOTICING....and then getting shafted at OOB rates. As a result, I have left my mobile data turned off since the day I bought the contract. i would hate for some apps to start updating, and end up with a R 5000.00 bill.

I went into their store today - since I have owned the contract more than 9 months.....and asked them to change my contract to not allow any OOB data charges when the end of the bundle is reached. I had to get my contract changed - an extra R 20.00 a month on top of my contract, for them to not allow OOB bundle charges to get applied. I went ahead and signed this - so when my bundle is depleted, data comes to a stop, and I can purchase another once off bundle if I so desire.
Click to expand...

They ripped you a new one, my sincere sympathy
 
ginggs

ginggs

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surfs-up said:
...an extra R 20.00 a month on top of my contract, for them to not allow OOB bundle charges to get applied.
Click to expand...
I've never heard of this service. What is it called?
 
Pho3nix

Pho3nix

The Legend
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Jul 31, 2009
Messages
30,589
Ockie said:
Doing a upgrade will not change your user set call limit.
Click to expand...

Can give you the ref numbers where I was told this is what happened.
By 2 different consultants :( they an see my previous limit but this wasn't carried over for whatever reason :|
 
Ockie

Ockie

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Joined
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Messages
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Pho3nix said:
Can give you the ref numbers where I was told this is what happened.
By 2 different consultants :( they an see my previous limit but this wasn't carried over for whatever reason :|
Click to expand...

Gimme the number. I wanna check.
 
Ockie

Ockie

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ginggs said:
I've never heard of this service. What is it called?
Click to expand...

Me neither. Call limits are free and can a user requested call limit can be loaded immediately after activation of a new line, provided it is lower than the default one. With call limits however if the limit is reached, it is not not data that will stop working, the line will be locked for any outgoing transactions.
 
ginggs

ginggs

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Ockie said:
Me neither. Call limits are free and can a user requested call limit can be loaded immediately after activation of a new line, provided it is lower than the default one. With call limits however if the limit is reached, it is not not data that will stop working, the line will be locked for any outgoing transactions.
Click to expand...
I think HideInLight might be right:
HideInLight said:
My guess would be they changed him to topup.
Click to expand...
 
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