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Question of the Day: Have you ever ordered a product online and received a fake knock-off?
OOB shark has got me :( Please Help
- Thread starter zamrg
- Start date
Thanks, I'm busy looking for this in the App Store. I guess I'll need to monitor next month and report back.
Ockie
Resident Lead Bender
And in the meanwhile sacrifice another bundle. And then pay for another bolt-on just to use the phone properly.
OGroteKoning
Honorary Master
Jannie did confirm that he will make IB=OOB. I wonder when he will implement it?
marine1
Honorary Master
Yes and how long has this been a problem? But dare you miss paying anything and they will cut you off quicker than you can say "what?".
Didn't he say it was already implemented..? You just had to pick the correct package/bundle..?
Of the thousand bundles they confuse you with, I wouldn't have the foggiest which one it is if I had to go into a store and pick it. But yes, once again it is the customer's fault for not selecting that package. You either pick that package or shutup and pay if the OOB shark gets you...
Well they've been working on an OOB shark solution for more than ten years now.
The pessimist in me says they won't do this across the board - they'll add new convoluted, non-standard packages that only 6 people know about...
Sure so what he was saying essentially is that they've already sorted that problem out as far as they're concerned. As long as you pick the correct package then you are sorted. I guess he was talking about the broadband advanced option where IB=OOB although the bundle itself costs more compared to the normal broadband standard bundles.
Just installed it, but I don't see an option to limit data, at least on the iPhone. Perhaps I'm missing an obvious setting.
Yes, as far as they are concerned, they provide you with the tools and it is your choice when you go OOB. Now go ask members of your family and your friends whether they know the difference between broadband standard and broadband advanced. They're the average Joe that Vodacom are really robbing with the OOB shark.
They don't even know what it is they're querying when they get nailed with the OOB shark. They're simply told that it is data and they need to monitor their usage better...
Ockie
Resident Lead Bender
Let me install it on my phone quick and have a scratch around.
OGroteKoning
Honorary Master
Yup in advanced packages that is a lot more expensive than packages that has no control measures
Indeed. Well I'll be moving my contract with them soon. I was hoping for some better data prices at least to try and compete with Cell C but I over it now. They're not interested so why should I be....
Moving your contract away from them, you mean?
Elite Override
Senior Member
This is clearly a problem vodacom does not intend to solve, since its not a problem for them. We've had loads of these threads with zero action taken.
OP: You will unfortunately have to pay the bill, try to be vigilant next time. Companies don't care.
OP: You will unfortunately have to pay the bill, try to be vigilant next time. Companies don't care.
Ockie
Resident Lead Bender
Here is what mine looks like. In the first shot you can see where you can set the limit.
Here you can limit a app:
Thanks. I don't see any similar screen, it just says its busy gathering usage info and that I should come back soon. I may need to wait for it to collect some usage data first.