Open web cancelation

[Safferbeauty]

How much notice do I need to give Open web when canceling the account? Have had nothing but slow service from them since signing up and I am not happy as it is affecting my work. Even Mweb is faster than them

 

[Stormer12]

30 day notice

I also jumped ship from them. Daytime browsing was terrible.

 

[Necuno]

Why do these (mweb, openweb, etc) cancellations take 30 days?

Paperwork?
Work-Slow?
Final-Milk?

 

[Safferbeauty]

I cant't work with Openweb. I am loosing out on rent food money etc because of this. Have to download messages to type out on my phone and chew up my data

 

[MrBEEP]

For an official OpenWeb response, kindly post in the main OpenWeb Feedback Thread.

http://mybroadband.co.za/vb/showthread.php/469168-OpenWeb-ADSL-Feedback-Thread/page750

 

[Looney]

How do I go about cancelling my openweb gold account? I cannot find it on the clientzone.

MrBEEP, please can I cancel my account.

 

[DrJohnZoidberg]

How do I go about cancelling my openweb gold account? I cannot find it on the clientzone.

MrBEEP, please can I cancel my account.

Send a mail to [email protected]

Make sure you get a response back with the ticket number for reference.

 

[123Eish]

For an official OpenWeb response, kindly post in the main OpenWeb Feedback Thread.

http://mybroadband.co.za/vb/showthread.php/469168-OpenWeb-ADSL-Feedback-Thread/page750

"Official Response", what is the difference between the two threads? The OP is being very specific with the information he would like to acquire. Quit stalling and tell him how to cancel, like many of us he is not happy with your company's service!

It would have been quicker for you to have typed this:

Send a mail to [email protected]

Make sure you get a response back with the ticket number for reference.

Then to have redirected his question to another thread.


To the OP I wish you success in finding a better ISP, I honestly find Telkom of all the other ISP's to be my preference and No I am not affiliated to Telkom in any way at all.

 

[Necuno]

For an official OpenWeb response, kindly post in the main OpenWeb Feedback Thread.

http://mybroadband.co.za/vb/showthread.php/469168-OpenWeb-ADSL-Feedback-Thread/page750

"Official Response", what is the difference between the two threads? The OP is being very specific with the information he would like to acquire. Quit stalling and tell him how to cancel, like many of us he is not happy with your company's service!

Didn't worked for me as I tried there for an official response on the 30 days, but was ignored (or missed).

 

[123Eish]

Didn't worked for me as I tried there for an official response on the 30 days, but was ignored (or missed).

Probably Ignored

 

[mika1000]

+1