Openserve vs Octotel CPT

[JonOpollo]

Our area has been live with octotel for a while and I have tested it a family member and have been initially impressed with what I have seen. I see my area has Openserve on its pre-order phase and Octotel is making slight changes to its pricing structure. Generally I want to know which provider to go with in terms of uptime and stability with its latency. Has any one had major issues with openserve or octotel regarding uptime or repair lead times in CPT. Does ISP choice count in this regard (ignoring customer serivice)?. Generally speaking why would you choose one over the other (if speed wasnt a concern). I know these are best effort services and they do have downtime basically just want to know which is more stable overall.

At the moment I have 10mbps adsl which is more than enough but I need the extra upload. LTE either has too much packet loss or unstable ping, 5G doesnt make too much sense with fibre/dsl being in the area. So speed wont be a priority I will end up choosing the lowest speed on fibre for my needs (I just need about 2-15mbps upload).

 

[AfriNatic]

Our area has been live with octotel for a while and I have tested it a family member and have been initially impressed with what I have seen. I see my area has Openserve on its pre-order phase and Octotel is making slight changes to its pricing structure. Generally I want to know which provider to go with in terms of uptime and stability with its latency. Has any one had major issues with openserve or octotel regarding uptime or repair lead times in CPT. Does ISP choice count in this regard (ignoring customer serivice)?. Generally speaking why would you choose one over the other (if speed wasnt a concern). I know these are best effort services and they do have downtime basically just want to know which is more stable overall.

At the moment I have 10mbps adsl which is more than enough but I need the extra upload. LTE either has too much packet loss or unstable ping, 5G doesnt make too much sense with fibre/dsl being in the area. So speed wont be a priority I will end up choosing the lowest speed on fibre for my needs (I just need about 2-15mbps upload).

Openserve would probably be a good option.

The new prices of Octotel makes them a good choice for the 2 starting packages.

 

[CrypticZA]

Our area has been live with octotel for a while and I have tested it a family member and have been initially impressed with what I have seen. I see my area has Openserve on its pre-order phase and Octotel is making slight changes to its pricing structure. Generally I want to know which provider to go with in terms of uptime and stability with its latency. Has any one had major issues with openserve or octotel regarding uptime or repair lead times in CPT. Does ISP choice count in this regard (ignoring customer serivice)?. Generally speaking why would you choose one over the other (if speed wasnt a concern). I know these are best effort services and they do have downtime basically just want to know which is more stable overall.

At the moment I have 10mbps adsl which is more than enough but I need the extra upload. LTE either has too much packet loss or unstable ping, 5G doesnt make too much sense with fibre/dsl being in the area. So speed wont be a priority I will end up choosing the lowest speed on fibre for my needs (I just need about 2-15mbps upload).

Openserve 100% Octotel is horrible in most areas.

We have a 50/50 business line at my work with Octotel and they can't even provide us with 50/50 we get at max 35. Have a few friends on Octotel that live close by (I have Vuma/Openserve options they don't) and they forever having problems.

I was initially on Openserve for about a year and had 0 problems then moved to Vumatel since they were cheaper at the time and been with them since but a lot of neighbours are Openserve and they have 0 issues.

Openserve also allow you to switch ISP network on the fly so should your ISP be having issues like being ddos etc you can always just switch to an adsl account until they resolve their issues.

 

[JonOpollo]

Sounds like openserve might be the move. Only thing that's left is to find out if our area will be online during loadshedding.

How much does ISPs influence their network, generally here on myBB I've heard good things about afrihost and cool ideas. I gravitate towards afrihost more because I've experienced them first hand.

But how will going for mweb be like, we've had them years ago and about the only annoying thing was their shaping and throttling a byproduct of affordable adsl at the time. I see they are cheaper than the rest and on the same openserve network

 

[CrypticZA]

Sounds like openserve might be the move. Only thing that's left is to find out if our area will be online during loadshedding.

How much does ISPs influence their network, generally here on myBB I've heard good things about afrihost and cool ideas. I gravitate towards afrihost more because I've experienced them first hand.

But how will going for mweb be like, we've had them years ago and about the only annoying thing was their shaping and throttling a byproduct of affordable adsl at the time. I see they are cheaper than the rest and on the same openserve network

Most FNO's keep their networks up i can confirm in my area Table View both Openserve and Vumatel stay on during loadshedding.

ISP's are normally on par with each other if the fibre provider is good. Both Afrihost and Cool Ideas are good, my personal preference is Cool Ideas since their latency in gaming is better as of this post *sus eyes at CISP*.

The biggest difference for me in ISP's is the level of support you get. If you look through the threads majority of people will be complaining about poor support from the ISP.

Both Afrihost and Cool Ideas have people on the forums here willing to help out should you have a poor support experience which in my books is a good enough reason to spend an extra R100 or so on them, the likes of Mweb i have seen stories where people struggle to get hold of support etc and it just delays in getting you issue resolved.

 

[JonOpollo]

Ah I thought as much and yeah mweb's support in my experience is average, worse for a family member but that was a mweb and telkom issue. Afrihost and cisp seem light years ahead. Mweb has a rep here just response times are yikes. I think afrihost for customer service and cisp for performance in cpt was last i heard.

 

[AfriNatic]

Sounds like openserve might be the move. Only thing that's left is to find out if our area will be online during loadshedding.

How much does ISPs influence their network, generally here on myBB I've heard good things about afrihost and cool ideas. I gravitate towards afrihost more because I've experienced them first hand.

But how will going for mweb be like, we've had them years ago and about the only annoying thing was their shaping and throttling a byproduct of affordable adsl at the time. I see they are cheaper than the rest and on the same openserve network

I have yet to see an Openserve pop that goes down due to loadshedding or power cuts. They just don't go down.

Openserve tends to put OLTs in their exchanges where backup generators are. For those that aren't located in exchanges they have battery backups.

 

[ponder]

I have yet to see an Openserve pop that goes down due to loadshedding or power cuts. They just don't go down.

Openserve tends to put OLTs in their exchanges where backup generators are. For those that aren't located in exchanges they have battery backups.

They have pretty good infrastructure when it comes to keeping the power up.

 

[JonOpollo]

Openserve also allow you to switch ISP network on the fly so should your ISP be having issues like being ddos etc you can always just switch to an adsl account until they resolve their issues.

Forgot to ask about this, does that mean I can use my fibre credentials on my adsl line if fibre goes down or is damaged?