OpenWeb ADSL Feedback Thread (Pt2)

bwana

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This thread - http://mybroadband.co.za/vb/showthread.php/469168-OpenWeb-ADSL-Feedback-Thread?p=12095967 - continues here:
Hey Friends,

Please post your feedback into this thread regarding the OpenWeb ADSL products :)
Mod_note: These threads are clearly designed/intended for customers to provide feedback to their respective ISPs - not for disgruntled former customers to vent, not for other ISPs to promote their services, etc - and, one hopes, for the relevant ISP to respond.
 
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First time since I have joined MyBB that I have seen this happen :).
/useless post for the day...
rpm has requested that threads not exceed 10,000 posts - it makes life easier for the DB.
 
Just want to give feedback on my situation of last night with my account not authenticating. Sent MrBeep a PM and he sorted me out; thank you MrBeep for the prompt service. I would still like to recommend though that you guys get a new usercp that allows us to fiddle around a bit and at least manage our sessions, check our IP, etc. For a good example of an excellent usercp, check Web Africa.

Thanks again MrBeep for sorting me out.
 
Just want to give feedback on my situation of last night with my account not authenticating. Sent MrBeep a PM and he sorted me out; thank you MrBeep for the prompt service. I would still like to recommend though that you guys get a new usercp that allows us to fiddle around a bit and at least manage our sessions, check our IP, etc. For a good example of an excellent usercp, check Web Africa.

Thanks again MrBeep for sorting me out.

Had the same kind of problem, got an email back late at night on Tues and was sorted out yesterday... very prompt assistance. VERY IMPRESSED (needed to shout that out)

I can't even login to the userCP using my details... so I don't even know what it is.
 
Just want to give feedback on my situation of last night with my account not authenticating. Sent MrBeep a PM and he sorted me out; thank you MrBeep for the prompt service. I would still like to recommend though that you guys get a new usercp that allows us to fiddle around a bit and at least manage our sessions, check our IP, etc. For a good example of an excellent usercp, check Web Africa.

Thanks again MrBeep for sorting me out.
There has been a new UserCP in the works for quite some time, along with the promise of line management. Looking forward to that.
 
Hi

Anyone know which of these accounts are better - Vanilla or Titan
What are the differences ?

I use the vanilla mostly for downloading and youtube - works great, will titan be any different
 
Awwwwww, wheres Scrappy-cock?

He hasnt trolled the OW pt2 or Ti pt2 thread yet. Kinda missing his trolling tactics.

Here Scrappy, www.************, ENJOY :D
 
My first post on a fresh new thread!

Our new user cp is already well into development :)

Just want to give feedback on my situation of last night with my account not authenticating. Sent MrBeep a PM and he sorted me out; thank you MrBeep for the prompt service. I would still like to recommend though that you guys get a new usercp that allows us to fiddle around a bit and at least manage our sessions, check our IP, etc. For a good example of an excellent usercp, check Web Africa.

Thanks again MrBeep for sorting me out.
 
Just checking, how unshaped exactly is the Freedom Capped Unshaped?
 
Hi

Anyone know which of these accounts are better - Vanilla or Titan
What are the differences ?

I use the vanilla mostly for downloading and youtube - works great, will titan be any different

The rule of thumb is, the more you pay the better the service (higher priority, lower contention ratio).
 
Anyone having any issues atm? Pages taking ages to load and streaming is dead on openweb sent a mail to support but just wondering if I am alone or if there is a general issue somewhere.

Openweb:
Last Result:
Download Speed: 191 kbps (23.9 KB/sec transfer rate)
Upload Speed: 374 kbps (46.8 KB/sec transfer rate)
Latency: 298 ms
13/2/2014 13:51:00

Afrihost 1gig Trial:
Last Result:
Download Speed: 3177 kbps (397.1 KB/sec transfer rate)
Upload Speed: 407 kbps (50.9 KB/sec transfer rate)
Latency: 169 ms
13/2/2014 13:58:53
 
I can't really complain because it's the account I won but I beg to differ about that.

I was given a 30GB account and have been using it during 8am-11pm until it runs out to give my uncapped star rating from another ISP a break. Although I wasn't klapping the downloads during the day, netflix would play no problem and the few times I tested with my private tracker torrents (which always give me line-speed on an unshaped line) and NNTP from usenetbucket gave me 420kB on my 4mb line.

Maybe it's the torrent (public torrents are like lucky packets) or your telkom infrastructure in your area? What speed do you get with other unshaped accounts?

EDIT:

I just dialed in with teamviewer and ran a torrent and NNTP one after the other:

fcu1.png
fcu2.png
 
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MrBEEP,
Please checkup on ticket GRS-511-69402
 
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