OpenWeb ADSL Feedback Thread (Pt2)

rakabos3 said:
I requested that poster to show us screenshots of the dual account thing. He had all sorts of excuses as to why he couldnt get them. So i wouldnt believe this at face value. I do believe them giving out new accounts everytime we moan about speeds is seriously dodgy.
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Sure rakabos3, DrJohnZoidberg and Woodlands, I'll drop them a PM for some input. They're a forum Grandmaster IIRC.

Koosi said:
Show/teach me how to determine who is sharing my ADSL account and I will gladly remit with proof.
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http://userstats.adsl.saix.net/

QXAW3V1.png
 
I am getting real tired of this lag on my gamers king account, I'm ready to jump ship to be honest, this service isn't what it used to be a couple of months ago, seems like it's over subscribed with no new capacity, shaping on weekends now as well :sick:, account runs great after 11pm, but then that defeats the purpose of having internet for me, I don't feel like I am getting what I'm paying for, I have already started looking elsewhere for the best place to spend my money.
 
DrJohnZoidberg said:
Thanks, I'm just really interested in the two accounts with the same logins that are on different accounts tiers.
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And both active at the same time. Thats what the guy was saying which is what we want to see with proof. Otherwise the last 10 pages of this thread is all rubbish
 
I am by no means an IT fundi. In actual fact I consider myself to be rather technically challenged as they say.

My browsing has been rather slow as usual today and have struggled to open most web pages so I have just run 2 consecutive speed tests on 2 different websites and obtained what seem to me to be totally different results.

Please excuse my stupidity but can somebody please enlighten me as to why there appears to be such a radical difference.

Test 1 from Ookla shows ping: 47
Download speed: 2.41Mbps
Upload speed: 0.52Mbps

Test 2 from Internet Solutions

Download Size: 409600 bytes
Time Delta: 14.78047990799 seconds
Download Speed: 27 KBytes/s
Line Speed: 216 kbits/s
 
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rakabos3 said:
And both active at the same time. Thats what the guy was saying which is what we want to see with proof. Otherwise the last 10 pages of this thread is all rubbish
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Definitely not rubbish. 95% of what's been discussed these past two weeks has been about account sharing.

It's just the 5% about sharing of accounts on different tiers, which could be rubbish, but does not invalidate the legitimate/proven 95% of account sharing concerns.

It's also what some of us have noticed and come to expect (accounts on different tiers being the same).
 
rakabos3 said:
And both active at the same time. Thats what the guy was saying which is what we want to see with proof. Otherwise the last 10 pages of this thread is all rubbish
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Well, they wouldn't even really need to be active at the same time. If they're on different tiers they shouldn't have the same login credentials. I'll hold my judgement though till I see some proof.
 
DrJohnZoidberg said:
Well, they wouldn't even really need to be active at the same time. If they're on different tiers they shouldn't have the same login credentials. I'll hold my judgement though till I see some proof.
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rakabos3 said:
Yep agreed
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Wait.. so both of you are going to latch onto that one (known) case of different tier sharing, instead of the obvious sharing posted by PostmanPot?
 
eegee said:
Wait.. so both of you are going to latch onto that one (known) case of different tier sharing, instead of the obvious sharing posted by PostmanPot?
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Account sharing can be used as a form of contention. All consumer uncapped accounts are "shared." While this isn't ideal, I have no issues with it as long as the account works.

If however you are paying more for an account that should have less contention then it shouldn't be pooled with a lower tier account.
 
Performance hasn't been great over the past week (Except on Saturday). Things went downhill last week Monday.

I don't know the how or why of the account sharing thing, and I actually don't care as long as the performance is good. My account looks similar to Postman Pot's snapshot, but it's been like that for as long as I've had the account.
 
just got home and the business account does what it should :D
started a few p2p downloads to test how it will work in the day and it ran at max :D

very happy openwebber here
 
DrJohnZoidberg said:
Account sharing can be used as a form of contention. All consumer uncapped accounts are "shared." While this isn't ideal, I have no issues with it as long as the account works.

If however you are paying more for an account that should have less contention then it shouldn't be pooled with a lower tier account.
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If you can accept that premise which has been openly denied on various occasions, why should you raise an eyebrow for the possibility of other unethical behaviour?
Don't be surprised to find the water wet. :)
 
DrJohnZoidberg said:
Account sharing can be used as a form of contention. All consumer uncapped accounts are "shared."
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Surely not at the account level, and taking advantage of accounts that allow two concurrent connections.

How can this possibly be acceptable? Direct contention at the account level?

While this isn't ideal, I have no issues with it as long as the account works.
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Could you please define "works"? Both connections at full speed of what they've purchased? 50/50 speed? 90/10 speed?

Because we have evidence that both connections are not getting full speed, which is exactly what leads to speed complaints (particularly after hours when one expects unshaped full speed).

If however you are paying more for an account that should have less contention then it shouldn't be pooled with a lower tier account.
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Contention should not be at the account level, period.
 
I requested that poster to show us screenshots of the dual account thing. He had all sorts of excuses as to why he couldnt get them. So i wouldnt believe this at face value. I do believe them giving out new accounts everytime we moan about speeds is seriously dodgy.
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I followed this thread and formed my opinion on it, that there is in fact account sharing happening. It is not my job to go and post links for you because you are too lazy to actually read the whole thread, like the some of us here did. Go and read it and then you can form your own opinion whether, you think its fact or fiction.

I believe you here for the same reason I am, but your rather shooting the messenger than the sender... :)
 
eegee said:
If you can accept that premise which has been openly denied on various occasions, why should you raise an eyebrow for the possibility of other unethical behaviour?
Don't be surprised to find the water wet. :)
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I'm not saying account sharing, as being described here, is happening. I do not have any inside information on how OW handles accounts and account pools so to jump to this conclusion would be premature.

I am saying however if two people are getting the same login details for different tiered accounts then there would be a problem as there is no other way to explain this.
 
This account sharing argument is tiresome. Every now and again it comes up, users argue about it, Openweb denies it and it goes away again for a while.

All that should matter is that you're getting the performance you need. If not, move on and pick another ISP.

Right now, I'm not happy with the perfomance I've been getting over the past week, but it's not like I have no alternatives if things don't come right. In fact as far as ISP's go, I'm spoiled for choice.
 
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