OpenWeb ADSL Feedback Thread (Pt2)

Zewp said:
Am I going to be assigned another account or will mine be fixed?
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Of course you'll be assigned another account. They cannot fix problematic accounts, like normal (higher tier) ISPs would.

Mickey Mouse charades.

What do your SAIX user stats look like?
 
cableguy said:
Gamers King would have a higher priority, however, the Gamers King accounts are currently sold out :(
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LOL you make me laugh dude...

Anyway, for those who said "I said my goodbyes" I didn't say I was leaving the forum, or this thread. I am actually very interested in this highly unethical business practice so I am not going anywhere *grabs popcorn*

It is patently obvious Mr Wright is playing a "duck" at the moment while the brown stuff spews forth from the fan that is hitting it. I have been with several ISPs, never has the internet been this unstable. I mean my MTN data is even far more stable and we know how crap MTN's network is.

I have another ISP lined up anyway... just waiting to get home to do the paperwork. But I am not going anywhere, I want to see the outcome of this.

OpenWeb requested that access to the IS user stats resource be blocked, about 2 months ago now. We were warned by MrBEEP.
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Ohhh we have something to hide now then (said in Sherlock accent).

My tolerance for BS from service providers has begun to drop in recent months. Give me what I pay for and I won't complain much. If I catch you trying to shaft me, I will burn you publicly.
 
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Is anyone using the new uncapped unshaped accounts? What is the performance like?
 
i am on it and its awesome!

torrent/downloads run full speed all the time

and browsing is FAST!

i am more than happy with it :)
 
sybertiger said:
i am on it and its awesome!

torrent/downloads run full speed all the time

and browsing is FAST!

i am more than happy with it :)
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Good for you... let's see what song you sing in a few weeks' time.
 
sybertiger said:
i am on it and its awesome!

torrent/downloads run full speed all the time

and browsing is FAST!

i am more than happy with it :)
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Paying R100 for 4Mbps Business at another ISP, compared to OpenWeb's pricing, only, it includes line rental, so a much better deal. Haven't experienced one ounce of shaping yet in almost 2 weeks.
 
timmie23 said:
Paying R100 for 4Mbps Business at another ISP, compared to OpenWeb's pricing, only, it includes line rental, so a much better deal. Haven't experienced one ounce of shaping yet in almost 2 weeks.
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What
 
timmie23 said:
Paying R100 for 4Mbps Business at another ISP, compared to OpenWeb's pricing, only, it includes line rental, so a much better deal. Haven't experienced one ounce of shaping yet in almost 2 weeks.
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Please share, before they go out of business.
 
Zewp said:
The only thing I can tell you is that if I were to submit a support ticket right now, they would refuse to investigate or fix my account. No, they would simply assign me another one.

Where is cableguy anyway?
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Yep, this pretty much sums up my experiences of dealing with OW tech support dept.

Newcomers, STAY THE HELL AWAY FROM OW! THEY TAKE YOUR MONEY AND GIVE YOU A TICKING TIME-BOMB COMMUNAL OW ACCOUNT.
 
And so the "problem" of sharing and stars are solved :)

PostmanPot said:
Of course you'll be assigned another account. They cannot fix problematic accounts, like normal (higher tier) ISPs would.

Mickey Mouse charades.

What do your SAIX user stats look like?
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This thread is proof how SA consumers just don't care about getting what they pay for.
 
My torrent download speed at the moment (20h56) is only 36Kb/s. Ludicrous!!!!

Will definitely be changing ISP!
 
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