OpenWeb Authentication Problems

[MrBEEP]

Hey Friends

Some clients, across the board, are experiencing authentication problems.

If you are affected, kindly email [email protected] asap, and we will try and individually resolve the problem.

We apologise for any inconvenience.

Kind regards
MrBEEP

 

[Jongi]

e-mail sent

 

[silkman]

me too...

 

[Freaksta]

Me 2... I though maby i got capped at 30gigs

 

[Chavez]

email sent as well...

 

[krycor]

yay for me, i still have 16hrs left on session

 

[MrBEEP]

Hey guys

Most accounts have now been fixed.

There might still be the odd user with a problem. Please drop me a mail, and I will take a look.

Kind regards
MrBEEP

 

[Freaksta]

Mine wasnt auth problem i got capped.. @ a soddy old 40gigs

First time ever in the life with openweb that i got capped so low.. normaly get 80+gigs pm, so not sure what happened this month..

 

[thehuman]

Just want to say
Thank U MRBEEP

I came home cant conect
looked at my logs cant be capped !
Browsed to myADSL seen MrBEEP's post fired of an email
not even a minute later got an reply "problem sorted"

Conrad

 

[odin]

email sent

 

[silkman]

How can u check if someone has stole your bandwidth? My router has a password and is protected MrBeep says I am hardcapped- it is IMPOSSIBLE for me to have used 30Gig in 3 days. as my news server has been crawling. Also users.isdsl.net does not accept my password anymore WTF!
also i have a 40Gig local account how come I'm hard capped at 30G??

 

[MrBEEP]

If you have been hardcapped at 30GB, and have a 40GB account, then there is a mistake.

Email me so that I can solve it.

There were 3 concurrent connections on your account since Monday. This could possibly mean your password was stolen.

How can u check if someone has stole your bandwidth? My router has a password and is protected MrBeep says I am hardcapped- it is IMPOSSIBLE for me to have used 30Gig in 3 days. as my news server has been crawling. Also users.isdsl.net does not accept my password anymore WTF!
also i have a 40Gig local account how come I'm hard capped at 30G??

 

[silkman]

thanks MrBeep-email sent. how do passwords get stolen?

 

[krycor]

btw mine worked fine

 

[Jongi]

Anyone else having any more issues with OpenWeb authentication

 

[Freaksta]

Possibly you are capped.. I only got 40gigs out my account this month

 

[MrBEEP]

Hey Jongi

I have checked your account, and its working perfectly.

If you have any further issues, please do not hesitate to contact me on [email protected]

Anyone else having any more issues with OpenWeb authentication

 

[Jongi]

After about 10 minutes it authenticated fine thanks.

 

[SlowHands]

Hey MrBeep I sent you an e-mail as well over the weekend, if you can check my account as well...

 

[MrBEEP]

I have replied to all mails received.

Did I cover your account? If not, please drop me a PM.

Hey MrBeep I sent you an e-mail as well over the weekend, if you can check my account as well...