Openweb Uncapped Feedback

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Anybody having problems with Steam on Gold VB 1024?
I have to make a pppoe connection (Afrihost 1gb free) to connect to steam, but when I kill the connection all my steam downloads stop.
App stays connected but can't do nothing.

is fine, nzb are running at full speed, just Steam that is not working.
 
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I can't even get nntp to connect on vb now... speedtest doesnlt load, gmail doesn't load, nothing works.

EDIT: No wait...backup... :wtf:
 
Freakboy said:
Anybody having problems with Steam on Gold VB 1024?
I have to make a pppoe connection (Afrihost 1gb free) to connect to steam, but when I kill the connection all my steam downloads stop.
App stays connected but can't do nothing.

is fine, nzb are running at full speed, just Steam that is not working.
Click to expand...

Mine seems to work (VB Gold 384).... but it stops responding if I touch Steam.
 
Yip... I don't get why Openweb don't address the problem -there are quite a few people reporting the same problem, everyone I have recommended to them except one person is having the same problem.

These are not the reason, because its like this almost 24/7 now:
"Its shaping, you can't expect 24/7 full line speed" - I NEVER get close to line speed anymore - the best I get is around 200KBs at 4am - even on normal IS shaped accounts you get line speed every now and then.
"Different backbone might solve the problem" - it doesn't - most of us have tried it.
"Its my line, because it works fine at Openweb" - its not my line - my other three accounts work fine and hit line speed almost immediately.

Surely if Openweb are paying a premium for these 'accounts' from the various providers they can actually do a bit more than the above in resolving the constant performance problems. A little investigation would probably lead to them discovering a buggered switch or something somewhere on the network - fix the problem - and suddenly everyone is happy.

The above three, and the push for cancellation is the only assistance Openweb are offering, which is really disappointing.

I am yet to see an explanation as to why some users get 24/7 full line speed - and some of use barely get half of that at all.

And again, at no stage am I claiming a requirement for full line speed.
 
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@xrapidx very strange that you are having these problems.I am also on VB gold in CT and consistently get full line speed on Newsdemon.
If i were you i would cancel and try another Isp for an extended period of at least 2 mths.That way you can conclusively determine if this is a line/exchange problem or an isp problem.
 
I've just asked for my account to be cancelled at the end of the month - after the above post I got an email moving me to yet another backbone offering an outstanding 2B/s.

Unfortunately Openweb no longer works for me, good luck to the guys where it does work :)

Recon at the end of this month I'll give Telkom a try.
 
ajules said:
@xrapidx very strange that you are having these problems.I am also on VB gold in CT and consistently get full line speed on Newsdemon.
If i were you i would cancel and try another Isp for an extended period of at least 2 mths.That way you can conclusively determine if this is a line/exchange problem or an isp problem.
Click to expand...

I've run 3GB constantly at line speed on another ISP - its not my line or my exchange or ISP

And that is exactly what I'm talking about - some guys get full line speed, others get almost nothing - as we speak, I'm getting 8KB/s on VB on Newsdemon...and I've tried various ports/
 
ajules said:
@xrapidx very strange that you are having these problems.I am also on VB gold in CT and consistently get full line speed on Newsdemon.
If i were you i would cancel and try another Isp for an extended period of at least 2 mths.That way you can conclusively determine if this is a line/exchange problem or an isp problem.
Click to expand...

4meg?
 
xrapidx said:
I've just asked for my account to be cancelled at the end of the month - after the above post I got an email moving me to yet another backbone offering an outstanding 2B/s.

Unfortunately Openweb no longer works for me, good luck to the guys where it does work :)

Recon at the end of this month I'll give Telkom a try.
Click to expand...
Just bear in mind that they only offer 1mb on residential offering.Depending on how much you download the new ADSL uncapped offerings from iBurst look interesting
 
ajules said:
Just bear in mind that they only offer 1mb on residential offering.Depending on how much you download the new ADSL uncapped offerings from iBurst look interesting
Click to expand...

I'm not getting more than 1MB now :p
 
This connection is actually disgusting at the moment - its so slow SABNZB displays "Idle"
 
Hmm, what do you mean? What are your day time speeds? You're on VB right? I just contacted OW and they said that on my [email protected] account, it should speed up after 5pm. I remember on VB I had full speed 24/7 - but I know things have changed since then. Just checking if there are better solutions for what I need.

Odd - I'm getting 100kB/s atm. Work hours I get around 20 though.
 
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I34z1k said:
Hmm, what do you mean? What are your day time speeds? You're on VB right? I just contacted OW and they said that on my [email protected] account, it should speed up after 5pm. I remember on VB I had full speed 24/7 - but I know things have changed since then. Just checking if there are better solutions for what I need.

Odd - I'm getting 100kB/s atm. Work hours I get around 20 though.
Click to expand...
I use VB only for NNTP so cannot really comment on the other protocols.I usually get full line speed irrespective of time of day.It fluctuates anywhere between 300KB/s and 600KB/s(because I have a 10meg line).
 
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