Openweb Uncapped Feedback

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Everyone seems to be having problems, from reading the threads this morning.
 
Valis said:
Everyone seems to be having problems, from reading the threads this morning.
Click to expand...

my mweb uncapped account is working perfectly. torrents @170kb/s, and that's shaped on office hours. During this time i'm still able to browse smoothly and watch youtube without any buffering with the remainder of my line.

openweb's p2p is useless. I want a refund from openweb but their reply to my email was they cant refund me cos i used it for 1 day.
 
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Can't get more than 0.1kb/s from international news servers, local IS news server hardly goes above 3kb/s. Well seeded torrents don't go faster than 16kb/s. Steam says its updating my MW2 but I've downloaded more than a 100MB already according to the bandwith monitor but according to the % done it remains stuck on 0%. HTTP downloads at the moment, can't get anything faster than 8kb/s-16kb/s. Browsing have picked up though..but as a whole I'm really disappointed so far. Hope download speeds increase throughout the day :(
 
We have been informed by Senior IS Engineers that they have made changes to the accounts

Please try reconnect now.

Please note as these are uncapped accounts, they do not register on the usage tracking system.

You can however recieve the daily stats email, just ask your isp to enter it on the system
 
Must say, I normally get great products from Openweb, but this "uncapped" service sucks.

HTTP is maxing at 15-18k/s, newsservers are all dead, torrents crawl.
 
I have to say Steam updating has dramatically increased, getting between 30-39kb/s. Http still isn't too hot though, but will keep monitoring.
 
An improvement since reconnecting, still finding the torrents and nzb's to be severely restricted though. :( Mweb seem to be fairing much better by the looks of it.
 
I will give Openweb credit for their pro-activity, just hope things shape up soon or will look at moving to Mweb.
 
Please can you also try a speedtest here: http://speedtest-rba.isdsl.net/

We are in constant contact with the folks that matter at Internet Solutions. This product must AT LEAST match the Mweb one. Until that happens, we will not rest.

Thank you for your support and feedback.

Kind regards
MrBEEP
 
MrBEEP said:
Please can you also try a speedtest here: http://speedtest-rba.isdsl.net/

We are in constant contact with the folks that matter at Internet Solutions. This product must AT LEAST match the Mweb one. Until that happens, we will not rest.

Thank you for your support and feedback.

Kind regards
MrBEEP
Click to expand...

IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Please wait testing speed now...

Start Time: 13:09:27
End time: 13:09:50
IP Address:
Download Size: 409600 bytes
Time Delta: 23.694759130478 seconds
Download Speed: 17 KBytes/s
Line Speed: 136 kbits/s


Seems a lot like dial up to me. Very frustrating!
 
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Mr BEEP will there be unshaped after hours if so between what times [forgive me if this has been asked already] or will it be dependent on load?
 
IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Please wait testing speed now...

Start Time: 13:10:00
End time: 13:10:10
IP Address:
Download Size: 409600 bytes
Time Delta: 10.16339802742 seconds
Download Speed: 39 KBytes/s
Line Speed: 312 kbits/s

zadbnguy delete your ip address
 
Sparhawk said:
IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Please wait testing speed now...

Start Time: 13:10:00
End time: 13:10:10
IP Address:
Download Size: 409600 bytes
Time Delta: 10.16339802742 seconds
Download Speed: 39 KBytes/s
Line Speed: 312 kbits/s

zadbnguy delete your ip address
Click to expand...

Done, thanks :)
 
Well I do hope you get the product right.

Right now, news is dead again.

HTTP was going at 17k/s.

Start Time: 13:31:37
End time: 13:31:47
IP Address: ***********
Download Size: 409600 bytes
Time Delta: 9.491091966629 seconds
Download Speed: 42 KBytes/s
Line Speed: 336 kbits/s

 
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