Openweb Uncapped Feedback

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Hey Friends,

There was a fault this morning until around 20 minutes ago. A Telkom cable fault.

Could you please reboot your router. If after the reboot, your problem persists, please email me on [email protected] so that we can troubleshoot together.

Kind regards
MrBEEP
 
Have mailed Openweb. I have experienced a throttling at about 50KB/s on my uncapped service today since office hours.
 
PearlJam said:
Have mailed Openweb. I have experienced a throttling at about 50KB/s on my uncapped service today since office hours.
Click to expand...

I am on 150KB/s

Keoma has been great in giving feedback when I mail her but my account has been up and down the last week.

Speedtest below.
http://www.speedtest.net/result/787584213.png

The first week on this account was great but now I am not sure I will stay on. I need a solution that works without me having to trouble shoot the whole time.
 
Sigh, my connection is so slow tonight, I can't even open up speedtest.net. It was flying yesterday and this morning and afternoon, but tonight, its almost dead/extremely slow for me on international. :(
 
StoneCold said:
Sigh, my connection is so slow tonight, I can't even open up speedtest.net. It was flying yesterday and this morning and afternoon, but tonight, its almost dead/extremely slow for me on international. :(
Click to expand...

Likewise :(
 
assagai said:
IS is having problems, axxess uncapped in bad shape too
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Thing is, I'm not on an IS based account with Openweb. Mr. Beep changed my account tot the Openweb ADSL network about a week ago, so it isn't IS related for me, it has to be something else. Have to say, my performance on the Openweb ADSL network was far better than the IS based account.
 
StoneCold said:
Thing is, I'm not on an IS based account with Openweb. Mr. Beep changed my account tot the Openweb ADSL network about a week ago, so it isn't IS related for me, it has to be something else. Have to say, my performance on the Openweb ADSL network was far better than the IS based account.
Click to expand...

Ok, I assumed it was IS - hope you get it sorted!
 
Also having wonky speeds @ 50-60KB/s during the day and after about 7pm or so 150-170KB/s max. I just did a speedtest now and almost full line speed. However, some sites I have to refresh 6 times to load.. in bursts. argh.
 
Seems to be a persistent problem. Gets reported, fixed and then comes apart again ...
 
Hey Friends,

I see some of you have already emailed me, thank you. Please read my reply, and let us know if it resolved the problem.

If you have not yet emailed me, please do so: [email protected]

I look forward to hearing from you.

Kind regards
MrBEEP
 
MrBeep.

I understand these uncapped accounts through IS are slower during the day etc; but could you please tell us what speeds we should be getting, what is shaped and when, what we should expect after hours and what is shaped then etc;

I'm very happy with the service thus far though.
 
I'm not at home now, but a remote ssh session and lynx ..


IS ADSL Local Speed Test to Internet Solutions Rosebank Data Centre
Please wait testing speed now...

Start Time: 11:25:49
End time: 11:25:57
IP Address: 196.xxx.xxx.xxx
Download Size: 409600 bytes
Time Delta: 7.9735729694366 seconds
Download Speed: 50 KBytes/s
Line Speed: 400 kbits/s

Surely HTTP shouldn't be throttled during office hours?
 
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