Openweb Uncapped Feedback

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I34z1k said:
After hours uncapped... How does that play with newshosts? Thinking of going 10mb :P
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From sometime around half 7 at night to about 8 in the morning, full speed is what you get.

If it weren't for being fed up with changing router settings (and Keoma's dedication to solving my problems), I would be back to this account and gatecrashers Linksys routing.

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Sent from my phone
 
At the moment, I'm not a very happy OpenWeb subscriber.

For the last month, I have not been able to get more than 1Mb/s int out of my 4Mb Gold Uncapped. This is regardless of protocol. Some days, I even have to watch my line crawl along at 40KB/s. When using newshosts, when I see the speed drop like that, I just give up on the download, since more often than not, if I let it finish, the download will be corrupted, and I will just have to get it again.

This speed limiting seems to be 24/7 across all protocols.

I'm sorry, right now I simply don't feel that I'm getting what I'm paying for.
 
Amos_Keeto said:
At the moment, I'm not a very happy OpenWeb subscriber.

For the last month, I have not been able to get more than 1Mb/s int out of my 4Mb Gold Uncapped. This is regardless of protocol. Some days, I even have to watch my line crawl along at 40KB/s. When using newshosts, when I see the speed drop like that, I just give up on the download, since more often than not, if I let it finish, the download will be corrupted, and I will just have to get it again.

This speed limiting seems to be 24/7 across all protocols.

I'm sorry, right now I simply don't feel that I'm getting what I'm paying for.
Click to expand...

I feel your pain. Similar issues here with VB.

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Jongi said:
I feel your pain. Similar issues here with VB.

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Sent from my phone
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My VB has been great the past few weeks. It is currently giving me about 400KB/s on http. Last night was a little slower than usual at about 250KB/s but only for a few hours.
 
Hello,

Please email me so that we can investigate your problem.

[email protected]

Kind regards
MrBEEP

Amos_Keeto said:
At the moment, I'm not a very happy OpenWeb subscriber.

For the last month, I have not been able to get more than 1Mb/s int out of my 4Mb Gold Uncapped. This is regardless of protocol. Some days, I even have to watch my line crawl along at 40KB/s. When using newshosts, when I see the speed drop like that, I just give up on the download, since more often than not, if I let it finish, the download will be corrupted, and I will just have to get it again.

This speed limiting seems to be 24/7 across all protocols.

I'm sorry, right now I simply don't feel that I'm getting what I'm paying for.
Click to expand...
 
Sigh. Currently getting 3KB/s - 6KB/s on http downloads of various new app updates I'm doing on Gold Uncapped on a 384kbps line. Earlier it was about 20 which was still pretty rubbish.
Have emailed OW support to ask for you to please "reset my port" - now sure what that actually involves but seemed to sort the problem out last time. Already done all the normals like, rebooted router etc. other ISPs are all fine and flying. This seems to happen every few weeks, is there anything that could cause this to keep cropping up?
 
Amos_Keeto said:
At the moment, I'm not a very happy OpenWeb subscriber.

For the last month, I have not been able to get more than 1Mb/s int out of my 4Mb Gold Uncapped. This is regardless of protocol. Some days, I even have to watch my line crawl along at 40KB/s. When using newshosts, when I see the speed drop like that, I just give up on the download, since more often than not, if I let it finish, the download will be corrupted, and I will just have to get it again.

This speed limiting seems to be 24/7 across all protocols.

I'm sorry, right now I simply don't feel that I'm getting what I'm paying for.
Click to expand...

ROFLMAO @ "newshosts" ;)

Anyhow... when downloading from "newshosts" I take it you have an IS based account to download the relevant nzbs via the IS news server, am I right ? If that is the case, then whatever you are downloading might not be cached anymore, therefore you are going to get those poo speeds you reported. Get yourself a decent paid news server account rather and save yourself the hassle from using the IS one, unless your 100% that whatever you are downloading is cached in the first place. If you're getting those speeds on cached content, then I won't be pleased either. If you are on the IS backbone, get Mr.Beep to move you to a different backbone then, VB is the best in my book. Keep in mind with VB you will have to use a paid news service, because it isn't compatible with any local news servers (or at least that I know of).

For me on VB, I'm having no problems whatsoever and am still very happy with it :)
(HTTP & NZB Full Speed)
 
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StoneCold said:
ROFLMAO @ "newshosts" ;)

Anyhow... when downloading from "newshosts" I take it you have an IS based account to download the relevant nzbs via the IS news server, am I right ? If that is the case, then whatever you are downloading might not be cached anymore, therefore you are going to get those poo speeds you reported. Get yourself a decent paid news server account rather and save yourself the hassle from using the IS one, unless your 100% that whatever you are downloading is cached in the first place. If you're getting those speeds on cached content, then I won't be pleased either. If you are on the IS backbone, get Mr.Beep to move you to a different backbone then, VB is the best in my book.

For me on VB, I'm having no problems whatsoever and am still very happy with it :)
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Yeah, funny, you still new what I was talking about.

So lemme clear this up...

I've got an @openweb account (think that's IS).
I have a paid for Astraweb account.
Ironically, while something is still cached on the IS server, I get a "decent" speed (still only up to about 200KB/s), when I'm doing Astraweb only, I'm sitting on around 40KB/s...
I have done various speed tests.
Tried straight / download manger / Steam / "newshost" downloads, all blegh as soon as I hit int.

Now, seeing as I _do_ , in fact, have a paid for usenet account, I'm sure you can imagine that I'm not too happy when I download something, only realising it's corrupted and I have to download it again.
 
Sent a mail off to MrBeep, at least the OpenWeb support is quick to respond.

Ironically, of all things, youtube seems to be behaving....Sometimes I just don't know... :/
 
If I didn't know better I would swear that I typed that post.

But Keoma is on the case and I am hoping we will get to a positive resolution

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Hey Mike,

I have moved you to a new network. Please provide feedback once you have logged on.

Don't worry, we will resolve your problem :)

Regards
MrBEEP

MikeCTZA said:
Sigh. Currently getting 3KB/s - 6KB/s on http downloads of various new app updates I'm doing on Gold Uncapped on a 384kbps line. Earlier it was about 20 which was still pretty rubbish.
Have emailed OW support to ask for you to please "reset my port" - now sure what that actually involves but seemed to sort the problem out last time. Already done all the normals like, rebooted router etc. other ISPs are all fine and flying. This seems to happen every few weeks, is there anything that could cause this to keep cropping up?
Click to expand...
 
So my port has been reset, and it seems to have alleviated the situation. Usenet up from 50ish KB/s to the mid 140KB/s range and "regular" downloads are back up to full 4Mb speed. This is what I like about OpenWeb, even with the occasional hiccup, they are quick to respond. Unlike my previous ISP, where it took more than a day to get your first answer to a support email :/

Thank you, MrBeep.

On a side note, for all your networking guru's; what exactly happens to a port to get it to a state where it needs to be reset? (If you'll parond my not quite correct lingo there.)
 
Amos_Keeto said:
So my port has been reset, and it seems to have alleviated the situation. Usenet up from 50ish KB/s to the mid 140KB/s range and "regular" downloads are back up to full 4Mb speed. This is what I like about OpenWeb, even with the occasional hiccup, they are quick to respond. Unlike my previous ISP, where it took more than a day to get your first answer to a support email :/

Thank you, MrBeep.

On a side note, for all your networking guru's; what exactly happens to a port to get it to a state where it needs to be reset? (If you'll parond my not quite correct lingo there.)
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The port gets clogged with all the cr@p we download. More or less like an artery after eating McDonalds! (you are correct assuming i have no idea of what i'm talking about) :)
 
Hmm.... so I'm not the only one experiencing sluggish speeds?
Had to download a large update from my backup account (average of 39.8KBps) because my OW account (IS shaped uncapped) is cruising along at a cool 7KBps on international. Local is sitting at 35KBps.
:(


Speedtest.net results:
1181024634.png
 
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No you not the only one, a speedtest from earlier today:

0.12Mbps to New York: http://www.speedtest.net/result/1181046693.png

I initially thought it was because of the account I was shifted to, but now I see the reports coming in today.

froot said:
Hmm.... so I'm not the only one experiencing sluggish speeds?
Had to download a large update from my backup account (average of 39.8KBps) because my OW account (IS shaped uncapped) is cruising along at a cool 7KBps on international. Local is sitting at 35KBps.
:(


Speedtest.net results:
1181024634.png
Click to expand...
 
I already mailed Mr.Beep and he logged a fault for me, but does anyone else here on a VB account have issues logging into Steam? With my 1GB Afrihost free account it does work, but with my VB one since yesterday, no dice :(
 
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