Orange store delivery

Pooky

Garfield's Teddy
Joined
Dec 16, 2007
Messages
24,504
So the item I ordered said 'in stock' at their European website.

Now, after I order, it says 'stock expected in 11 days'.

They don't seem very good at replying to email – how long can I expect to wait for this now?
 

Digilus

Senior Member
Joined
Mar 19, 2007
Messages
608
So the item I ordered said 'in stock' at their European website.

I ordered something that was in stock - then it eventually went out to over 1000 days estimate for stock. Eventually I called up to ask "wtf" - and it turns out they had stock issues and multiple people had placed orders for the last few units - and I was one of the unlucky ones.

I cancelled - and it only took them just under 3 months to refund me (after I chased them and they then said "oh, it was cancelled but no one put in the refund").

TL:DR - give them a call and ask :confused:
 

mister

Executive Member
Joined
Jul 21, 2008
Messages
9,157
So the item I ordered said 'in stock' at their European website.
Now, after I order, it says 'stock expected in 11 days'.
They don't seem very good at replying to email – how long can I expect to wait for this now?

This is normal. 11 days to ZA if there are no delays... I would say 14-21 days is a good guess. They take about 2 days to respond to an email.
 

Pooky

Garfield's Teddy
Joined
Dec 16, 2007
Messages
24,504
After phoning they say around 12 days. Now I check on the online tracking and it says 18 days.

This after the website said it was 'in stock'.
 

mister

Executive Member
Joined
Jul 21, 2008
Messages
9,157
After phoning they say around 12 days. Now I check on the online tracking and it says 18 days.

This after the website said it was 'in stock' at their European warehouse..

fixed... but yeah... you were warned ;)
 
Top