OT: www.mtn.co.za/mms Unknown Error

ginggs

ginggs

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Hi, I received the following SMS on my datacard:
Y’ello. You have a new MMS from ************, subject: None. To view the MMS go to www.mtn.co.za/mms. Message ID:******. This MMS will expire in 3 days.
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I went to the site, filled in the number of the SIM in my datacard and the message ID, then got the following message:
Message:
9999 - Unknown error has occured..
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Any ideas?
 
ginggs said:
Hi, I received the following SMS on my datacard:


I went to the site, filled in the number of the SIM in my datacard and the message ID, then got the following message:


Any ideas?
Click to expand...

Haven't heard of this before. I know that it happens if your Cell is not setup for MMS.

You would be able to retrief it from a handset for the time being, i'll forward your details to our support helpdesk. (Pls PM me your cell #)
 
Thanks Pitbull. I got a call from someone at 1555, it sounds like there is a problem on the site at the moment. He suggested I try again later and alert them if its still not working.

I really appreciate the MTN guys hanging around here, trying to resolve this kind of thing using the normal channels can be extremely frustrating. Keep up the good work guys! :)
 
ginggs said:
Thanks Pitbull. I got a call from someone at 1555, it sounds like there is a problem on the site at the moment. He suggested I try again later and alert them if its still not working.

I really appreciate the MTN guys hanging around here, trying to resolve this kind of thing using the normal channels can be extremely frustrating. Keep up the good work guys! :)
Click to expand...


Thanx ginggs

we try....:D
 
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