Otp question

Guest008

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Jan 30, 2018
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Recently ive installed fibre and decided to configure my router(zyxel) i did something wrong and rebooted it now everytime i switch my wifi on im taken to the telkom customer portal website and asked to sign in but problem is i cant get an otp code because the phone number its being sent to doesnt exist anymore , is there any other way to get this code or where can i change the phone number to get the code?
 
Last edited:
Try the following:
- Preferably use a cable between the PC/Laptop and the router.
- either use a different browser or clear the cache on your normal browser
- disconnect between the fibre modem and the router
- browse to the zycel's default IP address and setup and save as much as you can offline.
- reconnect to the modem.
Good luck
 
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