pap authentication

[MCJ]

Had a power cut yesterday. Now my modem connection status indicates that pap authentication failed. Anyone had the same problem? My isp is Telkom.

 

[krycor]

Their authentication server apparently is set to allow only 1 or 2 connections. Its also very liekly that your session did not terminate and is still active(although unuseable). Phone Telkom Internet and ask them to clear your sessions, you will need to tell them your username. Once you get thru to them and a semi competant person should take 1-3 minutes if its just that.

Edit:
Also just make sure your username and pwd is correct. A power cut can corrupt settings tho i think its not as likely but worth checking.

 

[wajason]

To be short and sweet , pap authentication failed means "invalid username and password"

 

[freeek]

yes, but telkom for some odd reason set everyone to one connection per account. Call them and tell them to change it

 

[MCJ]

How strange - got home this evening and my connection was back.

Thanks for the advice in any event.

 

[krycor]

well sessions auto drop after 24hrs (or less if set by isp). Reason i said phone them to clear sessions is due to me reading alot of complaints recently of Ti acc. that have concurrent connect set to 1 and i know disrupted connects don't always clear.

 

[freeek]

they really got set to one, the telkom guy confirmed it was just changed ...