I have a Telkom 20mbs contract using a modem. Since yesterday I do not have internet access. The internet light on the modem is red. No LAN lights are showing. I contacted Telkom at 810180 to report the issue. The operator said that it might be a tower problem. The turnaround time is 72 hours. I have a reference number. Any advice what else I can try or whom I could phone. The area is Ridgeworth in Bellville.
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Telkom network offline?
- Thread starter Albie111
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Try powering down the modem - unplug its power cord from the mains supply for a few minutes - then plug it back in & let it boot up - hopefully a cold reboot will get it reconnected to the network again - otherwise it may well be a tower issue.