Past document phase, NOW how long?

[johnny-c]

Okay so now they have finally accepted my damn documents (on Thursday), how long until it's through credit check and in my hands?

 

[TheRoDent]

Check the FAQ, please.

<center><h5><font color="red">Oo. MyWireless <s>Hacks</s> Tweaks & Tech Info.oO </font id="red"></h5><h6>Have you checked the fawking FAQ?</h6></center>

 

[regardtv]

Hello Jonny,

I recommend you phone them 1-2 times a day. My docs were stuck in "document check" phase for 3 days after faxing it to them. Eventually one of the Call Centre Managers tracked it down and passed it into the finance cycle - where it was stuck for 2 days until I blew my lid ;-)

From application to online in 6 working days ;-) .. took fighting though (and collecting the modem myself) ;-)

Good luck

 

[johnny-c]

Hi there,

Well I have had to fight for mine, too. 5 weeks and counting (on Saturday it will be 6).

Where do you collect the modem from?

EDIT (Clarification): Where is BERCO's offices? What is the procedure for collecting it?

 

[gripen]

13 Gemini Street, Linbro Business Park, Sandton.

If you pick up the modem you will probably still pay the R70. So rather get them to bring it to your door []

Once the modem gets to Berco its quick anyway. Its the mess before that thats the problem