Payment pending no help removing this error

@rain_mobile please help me.

I'm on that R280 something plan. Made a payment for an installment yesterday that somehow didn't go off before (paid R900, actually). The call centre guy confirms I'm in credit and asks if I want a refund or if I want my future installments to be debited against the credit. I opted for the latter. (Even though September still showed as unpaid).

Website confirmed that my plan was still active.

This morning, that product is gone.

My ref nr for the call is 27366578.
 
@rain_mobile please help me.

I'm on that R280 something plan. Made a payment for an installment yesterday that somehow didn't go off before (paid R900, actually). The call centre guy confirms I'm in credit and asks if I want a refund or if I want my future installments to be debited against the credit. I opted for the latter. (Even though September still showed as unpaid).

Website confirmed that my plan was still active.

This morning, that product is gone.

My ref nr for the call is 27366578.
Hi @now05ster

Kindly send us a message via PM so we can assist you further| https://mybroadband.co.za/forum/conversations/add?to=rain_mobile
 
Top
Sign up to the MyBroadband newsletter