[Personal Experiences] Hisense TV's

I have a 65 q8600 looking for a new home if anyone is interested
 
Random question, Anyone have the hisense TV's that come with Netflix...

Annnnny idea on how to change the quality to 1080p from 4k...?
 
airborne said:
Has anyone successfully registered a TV on the Hisense website for the extended warranty?

I tried a few times today but just got a spinning cursor every time I pressed submit.
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Yes registered mine and got an email the following day confirming it has been registered.
 
ReeceDBN031 said:
Random question, Anyone have the hisense TV's that come with Netflix...

Annnnny idea on how to change the quality to 1080p from 4k...?
Click to expand...
All smart tvs should come with netflix, if you want 4K netflix then upgrade your netflix account. if you are already on the highest package then change go to your netflix playback settings and choose the highest speed possible.
 
ReeceDBN031 said:
Random question, Anyone have the hisense TV's that come with Netflix...

Annnnny idea on how to change the quality to 1080p from 4k...?
Click to expand...
In addition to your Netflix account needing to be the top tier, is your Internet connection speed 25Mbs or higher? If it’s lower it won’t play 4K.
 
Devo1 said:
I think so. Will give them a call in the morning. Hisense Cape Town I believe? If the warranty expired or they cant help without the receipt, can I still ask them to repair it and I will pay for it?
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Drove to Hisense in Cape Town with the TV. They believe the panel is fooked and wont even open it. TV is almost 3 years old. Need the receipt to claim.

Went to GAME with the exact date and time of purchase for a proof of purchase, but they will have to contact head office to try and get the receipt. Not really helpfull at all. Said it can take a few weeks. So over this year.

School holidays, no tv. Big problem
 
Devo1 said:
Drove to Hisense in Cape Town with the TV. They believe the panel is fooked and wont even open it. TV is almost 3 years old. Need the receipt to claim.

Went to GAME with the exact date and time of purchase for a proof of purchase, but they will have to contact head office to try and get the receipt. Not really helpfull at all. Said it can take a few weeks. So over this year.

School holidays, no tv. Big problem
Click to expand...
Why would you need the receipt to claim? They should have it on record
 
Devo1 said:
Drove to Hisense in Cape Town with the TV. They believe the panel is fooked and wont even open it. TV is almost 3 years old. Need the receipt to claim.

Went to GAME with the exact date and time of purchase for a proof of purchase, but they will have to contact head office to try and get the receipt. Not really helpfull at all. Said it can take a few weeks. So over this year.

School holidays, no tv. Big problem
Click to expand...
I’ll be very impressed if Game can reprint you that receipt. Also if Hisense swaps out your TV. Please provide feedback. I’d like to know how good this 4 year warranty is.
 
Lupus said:
Why would you need the receipt to claim? They should have it on record
Click to expand...
Thats what i thought as well. But no, Hisense want the receipt. They say they do not keep record, even if you register online for the extra year of warranty
 
Ryno' said:
I’ll be very impressed if Game can reprint you that receipt. Also if Hisense swaps out your TV. Please provide feedback. I’d like to know how good this 4 year warranty is.
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Will do. Was at Game this afternoon. They do not sound positive, but I will haunt them 8 times a day. I mean every shop should have records for the days transactions
 
Devo1 said:
Drove to Hisense in Cape Town with the TV. They believe the panel is fooked and wont even open it. TV is almost 3 years old. Need the receipt to claim.

Went to GAME with the exact date and time of purchase for a proof of purchase, but they will have to contact head office to try and get the receipt. Not really helpfull at all. Said it can take a few weeks. So over this year.

School holidays, no tv. Big problem
Click to expand...
Devo1 said:
Thats what i thought as well. But no, Hisense want the receipt. They say they do not keep record, even if you register online for the extra year of warranty
Click to expand...
Does the Game receipt have the TV's serial number on it?

I bought my TV via eBucks and their invoice is just a generic pdf with no identifying info, it may not even have the full model number on it.
 
airborne said:
Does the Game receipt have the TV's serial number on it?

I bought my TV via eBucks and their invoice is just a generic pdf with no identifying info, it may not even have the full model number on it.
Click to expand...
The receipt is the normal Game Store receipt but the ink on it is gone due to fade. Cant see anything on it, hence me asking Game for a new pop or receipt. I gave them the exact date and time I purchased the tv. Paid in cash
 
Devo1 said:
The receipt is the normal Game Store receipt but the ink on it is gone due to fade. Cant see anything on it, hence me asking Game for a new pop or receipt. I gave them the exact date and time I purchased the tv. Paid in cash
Click to expand...
This fading ink story is annoying because it’s not the customers fault that the store uses cheap paper/ink to print the receipt. The fact that you do have the receipt but it is faded means that Game can have no excuses in honouring this warranty if Hisense refuses to based on the receipt being unreadable. You must have some rights here. Don’t let them off the hook.
 
airborne said:
Does the Game receipt have the TV's serial number on it?

I bought my TV via eBucks and their invoice is just a generic pdf with no identifying info, it may not even have the full model number on it.
Click to expand...
I bought an LG tv from Game last year and the receipt doesn’t have a serial number but an EAN number, which I’m not sure is the same thing. But whatever, if I have to claim on the warranty someone is going to be honouring it cos it’s not my problem. They can check cctv footage of me buying that tv for all I care haha
 
Devo1 said:
The receipt is the normal Game Store receipt but the ink on it is gone due to fade. Cant see anything on it, hence me asking Game for a new pop or receipt. I gave them the exact date and time I purchased the tv. Paid in cash
Click to expand...
Ryno' said:
I bought an LG tv from Game last year and the receipt doesn’t have a serial number but an EAN number, which I’m not sure is the same thing. But whatever, if I have to claim on the warranty someone is going to be honouring it cos it’s not my problem. They can check cctv footage of me buying that tv for all I care haha
Click to expand...
You guys can borrow my eBucks pdf, edit it and print it out..

They must have some kind of database that shows which suppliers got which serial ranges to semi authenticate invoices for warranty?
 
This warranty story a little worrying. Surprised how other companies make this work without invoices but Hisense not willing too
 
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