PIERRE VAN RYNEVELD ADSL Users please assist

M

Mr.Jax

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Sep 22, 2009
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Hi,

If you live in PvR, Centurion and play online games via ADSL:
Can you please tell me if you ever experience erratic latency and how often you do.

Also please indicate your ISP and line speed.

I'm in contact with someone that can possibly help, but we need more evidence.

If you can post tracert and/or ping results here to local sites it would be appreciated (if you have issues).

Thanks!
 
F

Fayera

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Jul 17, 2009
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Hi,

Yea the latency (in WOW) jumps from 280-600 within 40-60 sec and keeps oscillating like that 90% of the time. I also phoned Telkom and according to them they are upgrading the exchange to be able to accommodate the 10mb line speeds. Personally I think our exchange is completely over loaded. When I get home I will do a tracert and line speed tests and post them. What I have also find is that the latency locally is very high, even if I just ping Johannes burg I'm sitting at 300ms.
 
G

Grubscrew

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Well Latency recently spikes from about 18h30 to just after 19h00. Also speed drops to 5KB/s > during that same time. Also sometimes during the night I get disconnected, but this doesn't happen so often. I am on afrihost and telkom and their seems to be no difference. Line speed 384. Will post my tracert and ping tonight when I am home.

number 012 662 2xxx
 
G

Grubscrew

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Fayera said:
Hi,

Yea the latency (in WOW) jumps from 280-600 within 40-60 sec and keeps oscillating like that 90% of the time. I also phoned Telkom and according to them they are upgrading the exchange to be able to accommodate the 10mb line speeds. Personally I think our exchange is completely over loaded. When I get home I will do a tracert and line speed tests and post them. What I have also find is that the latency locally is very high, even if I just ping Johannes burg I'm sitting at 300ms.
Click to expand...
Our exchange is over loaded it is running at max most of the time between 16h00 to 21h00.
 
F

Fayera

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I'm not getting any disconnection but speed goes down significantly. I'm sitting on a 4mb line with Web Africa unshaped and most of the time I'm sitting at 1.2mb only picks up to close to 4mb after 10 at night. Worst thing is we can do NOTHING about it. Number 012 662 2xxx
 
J

jellievis

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Fayera said:
I'm not getting any disconnection but speed goes down significantly. I'm sitting on a 4mb line with Web Africa unshaped and most of the time I'm sitting at 1.2mb only picks up to close to 4mb after 10 at night. Worst thing is we can do NOTHING about it. Number 012 662 2xxx
Click to expand...

Ditto Fayera. This is exactly my experience as well and I am also with WA and a 4mb line. You're still lucky to get 1.2 Mb/s. Mine drops to roughly 0.4 - 0.5 Mb/s. Number 012 663 3xxx.
 
F

Fayera

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jellievis, don't worry I have those 0.4-0.5 moments as well...I'm not technical but if a line speed drops to those speeds from 4mb/s that means it is VERY overpopulated. How can they just keep adding people to it then?
 
M

Mr.Jax

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Thank you all for assisting. So far it seems significant which means that we might get this sorted :D
 
F

Fayera

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Nee my vriend dit gaan nooit regkom nie.

We are talking about Telkom here. Been like this for ages! Just spoke to telkom again and they do the normal resets and bullsh%t and then techy comes and says" sorry sir, but nothing wrong with your line"...
 
M

Mr.Jax

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The person I'm in contact with might just be able to help; have some faith :)
 
M

Mr.Jax

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Nope, someone else with a lot of credibility. I won't reveal him for fear that every Tom, Dick and Harry would spam him with requests.
 
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Grubscrew

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Mr.Jax said:
Nope, someone else with a lot of credibility. I won't reveal him for fear that every Tom, Dick and Harry would spam him with requests.
Click to expand...

I can respect that. Can he accidental break something so that I can have a 10mb line :p .
 
F

Fayera

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I will not get my hopes up just yet then :) Just keep bugging Telkom
 
G

Grubscrew

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So what does connection of yours say. What is really wrong and how can they fix it?
 
M

Mr.Jax

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He needs more evidence to show that its not just me experiencing the issue, so please post tracerts and pings to local sites.
As I type this pings shot upfrom 20ms to moving between 20 and 230 in an erattic fashion.
Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=85ms TTL=51
Reply from 41.203.21.137: bytes=32 time=115ms TTL=51
Reply from 41.203.21.137: bytes=32 time=126ms TTL=51
Reply from 41.203.21.137: bytes=32 time=35ms TTL=51
Reply from 41.203.21.137: bytes=32 time=66ms TTL=51
Reply from 41.203.21.137: bytes=32 time=115ms TTL=51
Reply from 41.203.21.137: bytes=32 time=40ms TTL=51
Reply from 41.203.21.137: bytes=32 time=29ms TTL=51
Reply from 41.203.21.137: bytes=32 time=90ms TTL=51
Reply from 41.203.21.137: bytes=32 time=140ms TTL=51

Ping statistics for 41.203.21.137:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 140ms, Average = 84ms
 
G

Grubscrew

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Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Centurion>ping mybroadband.co.za

Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=160ms TTL=52
Reply from 41.203.21.137: bytes=32 time=127ms TTL=52
Reply from 41.203.21.137: bytes=32 time=148ms TTL=52
Reply from 41.203.21.137: bytes=32 time=155ms TTL=52

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 127ms, Maximum = 160ms, Average = 147ms

C:\Users\Centurion>
C:\Users\Centurion>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 63 ms 62 ms 51 ms cdsl2-rba-vl2663.ip.isnet.net [196.38.73.25]
4 106 ms 104 ms 102 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 107 ms 109 ms 95 ms 168.209.1.140
6 157 ms 109 ms 103 ms 196.26.0.130
7 125 ms 141 ms 142 ms ge0-1.br1.jnb7.za.mtnbusiness.net [196.30.228.24
1]
8 156 ms 169 ms 178 ms ge0-1.cr1.jnb7.za.mtnbusiness.net [196.30.228.12
2]
9 121 ms 114 ms 115 ms 196.30.1.21
10 187 ms 161 ms 155 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
11 168 ms 168 ms 163 ms 196.30.213.108
12 276 ms 249 ms 216 ms firewall1.jnb2.host-h.net [196.7.216.173]
13 120 ms 117 ms 115 ms mybroadband.co.za [41.203.21.137]

Trace complete.

C:\Users\Centurion>^A
 
M

Mr.Jax

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My ping has been bad the whole day so far. 170-250, on both an IS unshaped and SAIX shaped package.....started around 9AM.
 
G

Grubscrew

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Pinging mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=265ms TTL=52
Reply from 41.203.21.137: bytes=32 time=194ms TTL=52
Reply from 41.203.21.137: bytes=32 time=272ms TTL=52
Reply from 41.203.21.137: bytes=32 time=277ms TTL=52

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 194ms, Maximum = 277ms, Average = 252ms
 
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