Could someone please do a ping and tracert to 196.28.69.13 and post the results here?
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Doneping 196.28.69.13
Pinging 196.28.69.13 with 32 bytes of data:
Reply from 196.28.69.13: bytes=32 time=239ms TTL=121
Reply from 196.28.69.13: bytes=32 time=227ms TTL=121
Reply from 196.28.69.13: bytes=32 time=205ms TTL=121
Reply from 196.28.69.13: bytes=32 time=221ms TTL=121
Ping statistics for 196.28.69.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 205ms, Maximum = 239ms, Average = 223ms
tracert 196.28.69.13
Tracing route to 196.28.69.13 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 10.0.0.250
2 27 ms 18 ms 14 ms -----------.dsl.mweb.co.za [----------------]
3 24 ms 36 ms 28 ms tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
4 183 ms 161 ms 167 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 148 ms 155 ms 143 ms tengig-3-1.vic-core-sw1.mweb.co.za [196.22.169.66]
6 217 ms 184 ms 180 ms opt-65-1.optinet.net [196.22.163.22]
7 161 ms 183 ms 186 ms 196.28.69.13
Trace complete.