Please help me troubleshoot this problem

R

ryu

Expert Member
Joined
Aug 27, 2009
Messages
2,816
Reaction score
91
Location
jhb
I'm a new crystal web subscriber but am having terrible speeds on p2p.
chatted with support last night and we eventually found the problem, seems a firewall was blocking some connections.

okay so i turned off all the firewalls (windows, avast and my router's built in firewall) and ran the tests again only to get the same results - blocking by firewall or proxy etc

then i completely turn off avast and the test displays much better results bar 2 exceptions which i will post down below.

What else could be blocking my p2p connections ? utorrent was checked by support as well and seems to fine on the settings side.

Here are the results of the netlizer analysis:
Network Access Link Properties

Network buffer measurements (?): Uplink 1200 ms, Downlink 890 ms –
We estimate your uplink as having 1200 ms of buffering. This is quite high, and you may experience substantial disruption to your network performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. With such a buffer, real-time applications such as games or audio chat can work quite poorly when conducting large uploads at the same time.
We estimate your downlink as having 890 ms of buffering. This level can in some situations prove somewhat high, and you may experience degraded performance when performing interactive tasks such as web-surfing while simultaneously conducting large downloads. Real-time applications, such as games or audio chat, may also work poorly when conducting large downloads at the same time.

DNS Tests
One popular name has a significant anomaly. The ownership suggested by the reverse name lookup does not match our understanding of the original name. This could be caused by an error somewhere in the domain information, deliberate blocking or redirection of a site using DNS, or it could be that your ISP's DNS Server is acting as a DNS "Man-in-the-Middle".
Name IP Address Reverse Name/SOA
www.wamu.com
159.53.64.61 specialcdc2.firstusa.com
Click to expand...

i'm running win 8.1 and my router is a belkin N300
 
Last edited:
PC specs? Motherboard etc...

I had a PC quite a few years ago where the motherboard was actually incompatible with bittorrent, due to how they built the networking or something. Can't remember exactly, but I couldn't use BT on that PC. I see there is still some of that going on here. Try googling with your motherboard model and p2p issues, see if something comes up.
 
hmm dont have the exact model no. with me but its a foxconn
 
get a" free" account from one of the other providors and test your P2P. If the speeds are better then the problem lies with crystal. If the problem follows you then something is funky with your kit.
 
What TCP/UDP ports does your client use?

Try setting it to 51413 and forward that on your router.
 
Not sure if this will work for you.

Try using Free Download Manager and use the magnet links to download?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X