please help telkom cable fault.

[roxy24]

Good day, ive requested a line installation on the 5th May and waited about 2weeks for a technician to come out and when the guy cane out he tested the wrong cable.

He didnt test the right line at the pole. He said then no something is wrong at the box.

When I phoned telkom a couple of days later the guy never reported the fault......its been since the 5th May that nothing has been done.

The contractor that came out was so rude he just left and never reported anything to telkom.

Please help.

My order number is 141185037. ID number: The landline number they gave me is : 011902xxxx.

Telkom needs to send another technician out I think. Please please help me.

Thank you Roxy.

 

[Rickster]

Good day, ive requested a line installation on the 5th May and waited about 2weeks for a technician to come out and when the guy cane out he tested the wrong cable. He didnt test the right line at the pole. He said then no something is wrong at the box. When I phoned telkom a couple of days later the guy never reported the fault......its been since the 5th May that nothing has been done. The contractor that cane out was so rude he just left and never reported anything to telkom. Please help. My order number is 141185037. ID number: xxxxxxxxxxxxxxxx. The landline number they gave me is : 011902xxxx. Telkom needs to send another technician out I think. Please please help me. Thank you Roxy.

Paragraphs please...and /request move to right section.

 

[roxy24]

Sorry I dont understand what you mean.... can u help?

 

[MickeyD]

Sorry I dont understand what you mean.... can u help?

I have moved your thread to the correct section and also removed your personal details. Never post those online!!

 

[roxy24]

Oooh I see I posted it in adsl. Sorry

 

[MickeyD]

PS. please don't keep creating new threads. This one is OK and now in the right place.

I have also send the Telkom rep (TelkomZA) a message to look at this thread.

 

[roxy24]

Oh jeez sorry ill remove it now.

 

[MickeyD]

Oh jeez sorry ill remove it now.

You cannot but I have already done so.

 

[roxy24]

Thank you, I did remove my personal details. Im sorry haha ill delete the other 2 ive posted.

 

[roxy24]

Oh hahahaha thanx. My Id is not visible anymore hey?

 

[MickeyD]

Oh hahahaha thanx. My Id is not visible anymore hey?

All gone. The only persons you give your personal details to will be the reps (Telkom or TelkomZA). And it will be done via PM (Private Message) so it won't be visible on the forum.