Please Rate BitCo

Rate BitCo, based on value-for-money, network quality, and support.

  • Excellent

    Votes: 95 78.5%
  • Good

    Votes: 9 7.4%
  • Fair

    Votes: 5 4.1%
  • Poor

    Votes: 4 3.3%
  • Pathetic

    Votes: 8 6.6%

  • Total voters
    121

rpm

Admin
Staff member
Joined
Jul 22, 2003
Messages
64,729
We are doing a survey on how happy subscribers are with their ISP, and it will be great if you can rate BitCo based on value-for-money, network quality, support, and general service satisfaction.

Also please tell us what BitCo does well, and where they can improve, by positing in this thread.
 

Ironmanajm

Well-Known Member
Joined
Jul 2, 2019
Messages
243
Quick response, our 150mb line never faulters and when it does, they help quicker than the peoblem started..
150mbs line, very interesting. It's very rare that an ISP provides such a speed. It's usually either 100mbs or 200mbs?
 

syphur

New Member
Joined
Sep 8, 2014
Messages
4
We recently bumped up our sites from 150mbps to 500mbps - speed tests are great but our barrier is our firewall with limited DPI throughput. We have had excellent service with the 150mbps.
 

Ironmanajm

Well-Known Member
Joined
Jul 2, 2019
Messages
243
Got my Fibre connected last night, but it's currently only running at half the speed 50/100mbs. So today I want it fixed, period. I opted for 100mbs in order to quickly download huge digital PS4 games. No more excuses or I move onto the next ISP, fck this!!!!!!!!
 

Bandwidthjunkie

New Member
Joined
Jul 24, 2019
Messages
1
We have a 1Gbps Bitco FTTB link, we have never had a single issue and their support is world class! I’m a Bitco fan for life. I personally also have a 200Mbps FTTH link and it works beautifully
 

Ironmanajm

Well-Known Member
Joined
Jul 2, 2019
Messages
243
We have a 1Gbps Bitco FTTB link, we have never had a single issue and their support is world class! I’m a Bitco fan for life. I personally also have a 200Mbps FTTH link and it works beautifully
Ima gonna check out their packages on the web for FTTH, hear lots of good things about them lately.
 

manu55

Well-Known Member
Joined
Apr 16, 2012
Messages
151
Have a 100mbps business line with BitCo.
We always get a true 100mbps down and up.
They live up to their 99% uptime, and if we have ever had issues, the support team sorts it out very quickly.
Also, our sales consultant Sam is one of the BEST in the business.

Edit: speedtest done, but we also have 16 users at the office
 

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VoiceEngineer

Member
Joined
Apr 22, 2015
Messages
18
Extremely happy with the services offered by Bitco and their deals are 1 above all the other ISP's who i had to move away from due to such throttling and shaping. Bitco open the PIPE no matter what you prefer to do.
 

VenomOfTheEast

New Member
Joined
Jul 24, 2019
Messages
1
We use BitCo at our offices and I use them for my FTTH connection as well. Fantastic service and great customer experience using their network. It really seems that they care for their clients.
 

werny

Expert Member
Joined
Nov 20, 2009
Messages
1,376
Cannot complain about BitCo at all, we have a corporate account thus no restrictions on speed whatsoever, 500MB/s line, upload limited by our gateway/firewall for various reasons, but this is the speed:

speed.PNG

We also had two fibre breaks on our line before, and both times they were fixed within two hours. Amazing. Line is with DFA.
 

speedymo

New Member
Joined
Jul 25, 2019
Messages
1
Bitco is amazing. Really great experience and the quick support! One of best ISPs out there!
 

Bolty1689

New Member
Joined
Jul 25, 2019
Messages
1
Simple to complex business set ups... speak to the professionals to get it at its absolute best, with quality, unbeatable service and solutions.

Looking for reliable home connectivity, BitCo has you covered!
 
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