Plugg Uncapped ADSL Feedback

[biometrics]

Btw your digital certificate has expired.

 

[janitor@plugg]

Btw your digital certificate has expired.

Thank you

We are aware of it and in the process of getting it renewed.

-- janitor@plugg

 

[janitor@plugg]

Btw your digital certificate has expired.

We are aware of it and in the process of getting it renewed.

Quick update. The cert for https://www.plugg.co.za is fully functional and renewed.

We never had a cert running on https://plugg.co.za before but will get one up and running during the course of next week.

Have a good one!

 

[Unhappy1]

Im interested to see how these light accounts perform, if anyone signs up please post feedback. Thanks

 

[biometrics]

Hi Janitor,

I tried downgrading from 10 Mbps uncapped to 8 but it wants me to enter payment details again. That seems incorrect. Please confirm if I should or if that's an error.

Email to [email protected] requesting the downgrade yesterday has gone unanswered except for the automated ticket.

 

[TMoose]

Hi Janitor,

I tried downgrading from 10 Mbps uncapped to 8 but it wants me to enter payment details again. That seems incorrect. Please confirm if I should or if that's an error.

Email to [email protected] requesting the downgrade yesterday has gone unanswered except for the automated ticket.

Had this same experience. Wanted to transfer my line from Telkom to PLuGG and it also wanted payment details. In fact it wanted me to pay with either credit or debit card... which doesn't make sense as I have a debit order.

 

[biometrics]

Had a call and they'll downgrade me at the end of the month.

 

[janitor@plugg]

Howdy,

Just a quick heads-up that there will be some higher latency out internationally due to a Seacom outage.

Traffic are being rerouted. No ETA at this stage.

We have lost some of our capacity on WACS just a few minutes ago which means that there will be additional latency out internationally. We route traffic out over WACS during outages such as the current Seacom one; we waiting on feedback from the vendor.

-- janitor@plugg

 

[janitor@plugg]

We have lost some of our capacity on WACS just a few minutes ago which means that there will be additional latency out internationally.

Quick Update: Services restored but we are just quickly busy doing a couple of tests to make sure it stays up. Hopefully, no later than 15:30 we will move traffic back onto it.

-- janitor@plugg

 

[janitor@plugg]

Quick Update: Services restored but we are just quickly busy doing a couple of tests to make sure it stays up. Hopefully, no later than 15:30 we will move traffic back onto it.

Tests just cleared and international traffic are routed back onto WACS.

Doing a quick test from my house uncapped 6mb

janitor-home#traceroute ip www.google.com

Translating "www.google.com"...domain server (168.210.2.2) [OK]

Type escape sequence to abort.
Tracing the route to www.google.com (173.194.34.81)

  1 196-210-138-129.dynamic.isadsl.co.za (196.210.138.129) 12 msec 12 msec 16 msec
  2 196.38.72.229 16 msec 16 msec 12 msec
  3 cdsl2-rba-vl150.ip.isnet.net (196.38.73.9) 12 msec 12 msec 12 msec
  4 core2b-pkl-te0-0-0-0.ip.isnet.net (196.26.0.63) 20 msec 20 msec 20 msec
  5 168.209.201.73 192 msec 188 msec 188 msec
  6 195.66.236.125 228 msec 212 msec 208 msec
  7 209.85.240.61 248 msec 264 msec 260 msec
  8 209.85.253.94 216 msec
    209.85.253.90 240 msec 268 msec
  9 66.249.95.173 196 msec
    72.14.232.134 228 msec
    66.249.95.173 200 msec
 10 72.14.238.43 204 msec
    209.85.252.83 248 msec
    209.85.251.231 244 msec
 11  *  *  *
 12 www.google.com (173.194.34.81) 204 msec 204 msec 196 msec

Local - http://www.speedtest.net/result/2601055834.png
International UK - http://www.speedtest.net/result/2601060717.png
International Atlanta (US) - http://www.speedtest.net/result/2601065821.png

Seacom outage still in progress though.

 

[AfricanTech]

Hmm, gonna lurk for a while here - considering giving plugg a go for April - MWeb 4meg premium refugee.

 

[Unhappy1]

Tests just cleared and international traffic are routed back onto WACS.

Everything is running fine my side, i must commend Plugg on keeping everything stable despite the Seacom issues. I honestly dont think i would have even known it was down if it wasn't for the media coverage.

 

[biometrics]

Streaming has died for me.

 

[biometrics]

Streaming has died for me.

Meh, likely Telkom issue.

 

[AfricanTech]

So, signed up for the service

Amazed that I didn't get welcome email? :wtf:

Anyway, let's see how it goes over the next few days

 

[Niren_M]

Whats up with Plugg?
I have a 4MB line.

 

[Unhappy1]

Whats up with Plugg?
I have a 4MB line.

No issues my side, why dont you supply a traceroute?

 

[MostlySatisfied]

Local seems fine, international hosed to hell.

 

[wingnut771]

Glad I'm not the only one. Something wrong with international.

Local:
Test conducted on 3/28/2013 6:33:37 PM
Download Speed: 3463 kbps (432.9 KB/sec transfer rate)
Upload Speed: 419 kbps (52.4 KB/sec transfer rate)
Latency: 41 ms

International:
Test conducted on 3/28/2013 6:35:12 PM
Download Speed: 1283 kbps (160.4 KB/sec transfer rate)
Upload Speed: 395 kbps (49.4 KB/sec transfer rate)
Latency: 238 ms

Afrihost:


Plugg:

 

[wingnut771]

And another tracert: