plz help me with Huawei mobile connect E620 problem

[wanderen]

hi there:

nice to meet u here my fds

i've got a HUAWEI F@stLlnk E620 data card. When i insert it with my mtn sim card into my laptop and run the drive software which i download from mtn official website, it show that that "data card operational" ,however the "connect" icon is dark, i can not connect to the internet. i don't konw what is wrong plz help me to slove this problem, thanks a lot!!!

 

[unspokenchaos]

hi there:

nice to meet u here my fds

i've got a HUAWEI F@stLlnk E620 data card. When i insert it with my mtn sim card into my laptop and run the drive software which i download from mtn official website, it show that that "data card operational" ,however the "connect" icon is dark, i can not connect to the internet. i don't konw what is wrong plz help me to slove this problem, thanks a lot!!!

hey, what OS are you using...? also is the simcard prepaid or contract...? have you tried a different simcard in the modem...? if so does that simcard work...?

 

[Tun@]

If its a prepaid Sim.

1) The sim has credit + has been activated for data?
To activate the sim for data dial *123#

2) In "Profile Name" is there something there or is it blank?
If blank:
go to "settings" (2nd from the right black square at the bottom of the dash)
In "Connection" Select "new" + it needs
Number: *99#
APN: "internet"(static)

In Network - adjust "Choose connection Type" entries to whatever suits.
"3G prefered" is maybe the safest option

 

[ginggs]

i've got a HUAWEI F@stLlnk E620 data card. When i insert it with my mtn sim card into my laptop and run the drive software which i download from mtn official website, it show that that "data card operational" ,however the "connect" icon is dark, i can not connect to the internet. i don't konw what is wrong plz help me to slove this problem, thanks a lot!!!

I've managed to solve this before by downloading and installing the updated dashboard software from MTN here. The download marked 'driver' is actually the dashboard update.

You can also try using an alternative dashboard to determine whether you have a software or hardware problem.

 

[wanderen]

hahaaa, thank you all guys. i've already figure it out today by removing the driver from the control pannel and reinstalling the software again! anyway, a lot thanks to u all

 

[unspokenchaos]

no worries...