Hi
I have a cellc contract and purchased 50GB for R500. My area is apparently under LTE coverage but I get extremely poor speeds. I can hardly use the data that I purchased.
Can the CellC rep assist. See speed test attached. View attachment 953507
Did you report it before? If so, please provide the reference number and contact to reach you on, we'll follow up.Since last week in Oct.
Good day Epah
Thank you for contacting Cell C.
Please check if you network settings are on "Automatic", reboot your handset and see if the issue still persists.
^PN
Hi Lee31Sent them a message about the poor speeds as they requested, no follow up and speeds still terrible.
I'll be porting out as soon as I can.
Contacted when exactly?Hi Lee31
The feedback on the ticket logged advises that you were contacted.
Are you still experiencing issues with the network?
^NZ
I have done this already.Hi Lee31
Please PM us the affected location, the number in question and your contact number. We will refer the matter to our Network Team.
^SM