So basically just a quick rundown what happen. I'm not a guy that usually complaints but not overly happy with what happened at my local PnP. Sadly it's not the first time.
I'm quite a reasonable guy especially since I work in Customer Service also.
I basically only braai Kassler chops, chicken wings or Wors. I don't eat other types of meats as I have a phobia of touching raw meat. If I do I'm unable to to eat it even after cooking.,
I prefer the Eskort brand as they make the absolute best there is no better. PnP did not have
but they had their own brand. They looked good so I bought a couple.. Wanted to braai them yesterday and when I opened it it smelled like a sour smell. Almost like beer that was standing in the sun the whole day. The meat was definitely not off but maybe the glaze was not sure but it had a very odd smell and I did not like it.
First time ever I took it back. At first they paraded me around the store as we try to find the manager as that is the person that is supposed to help me. Finally found her and she takes me to the back to the butcher.
Very kind lady but maybe she has covid because she can't smell anything... She says it's the smoke that is giving that smell. Very odd since Eskort brand doesn't have that odd smell. She weren't accepting the fact that something is wrong and just said I will refund you. I was curious though as I wanted to know maybe I'm wrong.
We grab an employee at the till and ask them to smell. Her reaction was priceless so clearly I wasn't wrong but none the less they refunded me with a slip saying refunded : poor quality. I wanted a replacement but she insisted that they will all be the same so I decided just to just take the money back and get the Eskort brand. They have a butchery a couple of kilometers further in Centurion.
Not sure if anyone else enjoys a decent Pork Kassler chop and if you do does this description sound like it's off or is it normal for smoked meats to smell like that?
I'm quite a reasonable guy especially since I work in Customer Service also.
I basically only braai Kassler chops, chicken wings or Wors. I don't eat other types of meats as I have a phobia of touching raw meat. If I do I'm unable to to eat it even after cooking.,
I prefer the Eskort brand as they make the absolute best there is no better. PnP did not have
First time ever I took it back. At first they paraded me around the store as we try to find the manager as that is the person that is supposed to help me. Finally found her and she takes me to the back to the butcher.
Very kind lady but maybe she has covid because she can't smell anything... She says it's the smoke that is giving that smell. Very odd since Eskort brand doesn't have that odd smell. She weren't accepting the fact that something is wrong and just said I will refund you. I was curious though as I wanted to know maybe I'm wrong.
We grab an employee at the till and ask them to smell. Her reaction was priceless so clearly I wasn't wrong but none the less they refunded me with a slip saying refunded : poor quality. I wanted a replacement but she insisted that they will all be the same so I decided just to just take the money back and get the Eskort brand. They have a butchery a couple of kilometers further in Centurion.
Not sure if anyone else enjoys a decent Pork Kassler chop and if you do does this description sound like it's off or is it normal for smoked meats to smell like that?

