Potential downtime

rpm

rpm

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Location
Johannesburg
Status: Maintenance
Type: Planned Maintenance: Equipment Upgrade
Start Date: 2009-04-07 01:00:00
Resolved Date: 2009-04-07 06:00:00
Point of impact: Johannesburg Data Centre 2 (JNB2)
Symptoms experienced: Intermittent loss of connectivity to JNB2 during the maintenance window.
Cause of problem: Equipment Upgrade
Estimated time of repair: 5 Hours
Additional information: Upgrade of network hardware to allow for further growth.
Attending: Hetzner Engineers
 
That's a hefty downtime.
 
I hope they're giving you your month's hosting for free....
 
More maintenance

Start Date 2009-04-08 02:00:00
Resolved Date 2009-04-08 06:00:00
Status Maintenance
Type Planned maintenance: Network infrastructure
Point of impact Johannesburg: Datacentre 2 (JNB2)
Symptoms experienced Intermittent loss of connectivity to JNB2 during the maintenance window.
Cause of problem Network infrastructure maintenance
Estimated time of repair 1 hour
Additional information Hetzner engineers will be performing maintenance on our network routers in the JNB2 datacentre during the maintenance window.
Attending Hetzner Engineers
 
Hi folks

I have just received information that a switch in the data centre is casing packet loss, causing MyBroadband to be slower than expected. As soon as I get more news I will post it here...
 
I've just phoned and they are busy replacing the switch as we speak, the call centre said it should be fixed by 3pm.
 
Edit: Ignore this post. It's flying now.

Edit2: Looks like I spoke to soon...
 
Last edited:
Status: Attending

Type: Packet Loss: Johannesburg Data Centre 2

Start Date: 2009-04-08 06:00:00

Resolved Date: TBA

Point of impact: Johannesburg Data Centre 2 (JNB2)

Symptoms experienced: High packet loss is currently being experienced to JNB2.

Cause of problem: The cause of the problem is still being investigated

Estimated time of repair:

Additional information: Hetzner Engineers are attending.

Attending: Hetzner Engineers
 
Status: Resolved

Type: Packet Loss: Johannesburg Data Centre 2

Start Date: 2009-04-08 06:00:00

Resolved Date: 2009-04-08 15:50:00

Point of impact: Johannesburg Data Centre 2 (JNB2)

Symptoms experienced: High packet loss is currently being experienced to JNB2.

Cause of problem: Incompatibility between Juniper routers and existing switch hardware.

Estimated time of repair: 10 Hours

Additional information: Hetzner Engineers are attending.<br> <br> UPDATE:<br> =======<br> Since this morning's planned maintenance, there was intermittent packet loss to JNB2. Hetzner Engineers troubleshooted the cause of the packet loss throughout the course of the day. After removing the problematic switch hardware the packet loss was resolved. Hetzner Engineers will continue to monitor the link throughout the evening. We apologise for any inconvenience caused.

Attending: Hetzner Engineers
 
ok Cool thats good to know , I was blaming my 3g modem nearly threw it out the office window . The cat has another life .
 
Just had a few database issues when connecting to the forums. After 3-4 mins it all came right again.

"Database error
The database has encountered a problem."
 
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