Pothole Damage and Insurance

I had the same misfortune. I'm insured with Iemas, submitted my claim at 9:00 am, money for new SET of rims and 4 new tires in my account at 15:00. No excess.
 
Se@n said:
Insurance are now sending out an assessor, should i view this as slightly positive or is it merely a formality? An assessor wont be able to ascertain whether the rims are buckled or not by simply looking at the car as BMW had to take them off and test each individually.
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1. It's a step in the right direction
2. Do you have any reports from BMW that the wheels are bucked? That is sufficient evidence.
 
Gerhardva said:
I had the same misfortune. I'm insured with Iemas, submitted my claim at 9:00 am, money for new SET of rims and 4 new tires in my account at 15:00. No excess.
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Geez, clearly I should be looking at these people going forward.
 
the eskimo said:
1. It's a step in the right direction
2. Do you have any reports from BMW that the wheels are bucked? That is sufficient evidence.
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Thanks. Yes bmw prepared a report stating that the rims are buckled and that they need not be replaced just repaired. I personally think the insurance company should be delighted at the relatively small value of the claim, things could hve gone awry pretty quickly and resulted in far worse damage.
 
Wakey wakey.

I’m the victim of a similar exclusion that got me denied. I really didn’t think suspension damage was an add on now? Especially by potholes

Any thoughts on recourse? IMG_3007.jpeg
 
rjay100 said:
Wakey wakey.

I’m the victim of a similar exclusion that got me denied. I really didn’t think suspension damage was an add on now? Especially by potholes

Any thoughts on recourse? View attachment 1905679
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Not sure if it has changed, but you were able to claim from the municipality or or regional govt for such damage. Years back, ~20 yrs ago, I claimed for a lovely pothole in Fourways. They took about 2 yrs to pay out for a tyre written off less than a month old.

Had a search, seems it still allies with caveats:


How to claim for pothole damage to your car | Nedbank

You can claim from SANRAL or the municipality, but pothole cover on your comprehensive car insurance spares you red tape.
personal.nedbank.co.za personal.nedbank.co.za

etc
 
I also claimed for a tyre in 2025 from JRA and got back half. Problem I’m facing now is their “3 quotes or 1 paid invoice stipulation”

3 quotes means 3 different BMW dealership diagnostics: ~R4000 each. Still under motor plan so they have to be the repairers. Even if I got from independent shops for cheaper quotes, that’s the problem. JRA would pick the cheapest and I’d have used a dealership.

So I already have 1 bmw quote (60k). Will have to fix the car, pay the invoice and use that against JRA.

Ombudsman non starter huh?
 
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