Print server goes down all day and needs to be reset.

[EliteOp]

unless ur fw admins have a sick sense of humour, i doubt its the firewall...
They would not be changing rules randomly on this device/segment throughout the day..
especially since it works on reboot, its highly unlikely the firewall is dropping the traffic

Hehe no, We expanded and some of our people sits in anoutherbuilding on our VLan. The printers were installed on the printserver, which is on our side of the Firewall.
They can print 100% abut 5 or 6 jobs, then the printserver reports it as "Offline". reboot the printer, working again.
The Firewall admin is still struggeling with this...

 

[syntax]

Hehe no, We expanded and some of our people sits in anoutherbuilding on our VLan. The printers were installed on the printserver, which is on our side of the Firewall.
They can print 100% abut 5 or 6 jobs, then the printserver reports it as "Offline". reboot the printer, working again.
The Firewall admin is still struggeling with this...

uhm, yes...so rebooting the printer fixes the problem through the firewall? Does that sound logical? How does rebooting the printer change anything on the firewall at all?
unless the print server is being flagged under the ips section of the firewall, I GUARANTEE you it is not a firewall issue.

The fwadmin is probably struggling because everyone blames the firewall then expects the poor guy to backtrace everything until he can find the problem, which is almost always not the firewall..
Simple log analysis and tcpdumping will quickly tell him if its the firewall (in under 5 minutes)

 

[EliteOp]

I'll refer this to him thanks. We've put in a different printer, on a different point, problems.
The moment we share that printer on a local pc all works fine...
share it on out printserver, behind the firewall, problems. Oh and this is a printer that was shared on the printserver, standing on the same side as the firewall, printing fine.