Problem connecting to BF3 servers

[chan0o]

Hi all

I am having problem connecting to BF3 servers - both local and international, since the 6th of April 2012.
It was working fine (and getting decent latencies) prior to that.
No hardware and only software change are updates. Can someone please advise?

Here's the trace route to one of the game servers and to battlelog:

Tracing route to war.igame.co.za [41.213.87.21]
over a maximum of 30 hops:

1 47 ms 43 ms 45 ms lac4.jhb.wbs.co.za [41.208.192.1]
2 74 ms 45 ms 139 ms 192.168.0.97
3 62 ms 49 ms 49 ms 192.168.0.113
4 192 ms 73 ms 45 ms 10.8.1.10
5 48 ms 49 ms 49 ms war.igame.co.za [41.213.87.21]

Trace complete.

Battlelog:
Tracing route to battlelog.battlefield.com [31.222.133.87]
over a maximum of 30 hops:

1 48 ms 45 ms 43 ms lac4.jhb.wbs.co.za [41.208.192.1]
2 63 ms 49 ms 49 ms 192.168.0.97
3 78 ms 583 ms 425 ms 192.168.0.113
4 82 ms 55 ms 49 ms pgw04-int-ge03.jhb.wbs.co.za [41.213.126.25]
5 288 ms 255 ms 264 ms gi9-1.223.mpd01.lon02.atlas.cogentco.com [149.6.
186.169]
6 303 ms 265 ms 273 ms te7-2.ccr01.lon02.atlas.cogentco.com [130.117.50
.138]
7 282 ms 279 ms 283 ms te0-2-0-2.ccr22.lon01.atlas.cogentco.com [130.11
7.0.97]
8 282 ms 269 ms 279 ms te0-0-0-4.ccr22.lon13.atlas.cogentco.com [154.54
.57.173]
9 288 ms 265 ms 259 ms te4-7.ccr02.lhr01.atlas.cogentco.com [154.54.62.
162]
10 278 ms 255 ms 243 ms 149.6.8.122
11 272 ms 257 ms 235 ms corea-edge5.lon3.rackspace.net [164.177.137.38]

12 254 ms 243 ms * core6a-corea.lon3.rackspace.net [164.177.137.11]

13 253 ms 235 ms 259 ms aggr324a-3-core6a.lon3.rackspace.net [92.52.77.1
01]
14 258 ms 245 ms 253 ms 31.222.133.87

Trace complete.

I've sent a similar log to iburst technical support, but have not gotten a reply from them.
I can connect to the game with my 3G (MTN and Vodacom) when using my phone as a modem.

Other technicalities:
- have tried disabling firewall and antivirus: still same problem
- reinstalled game and origin: still same problem
- called EA support and they didn't pick up any problem.
- PB (Punk Buster) is updated and can connect to PB servers (can post test if required)

 

[Conkill]

Welcome to iburst the one day it's fine the next you can't do anything.

My recommendations are switch to ADSL if you can for the poor people like myself we stuck with the crap internet currently my iburst is slower than a normal 56k modem.

 

[chan0o]

bump.

Anyone? Mel (iburst rep)?
I finished the update of the game last night using my iburst modem, but still can't join game servers.
I can't even connect to iGame servers - and those are hosted on iBurst servers as far as I know.
ISP modem can't join ISP servers - seriously??

Can anyone play BF3 using iburst or am I just that unlucky

 

[dINGLE]

That seems quite unlucky chan0o.
I haven't dealt with iBurst before, but if I have problems with support I usually create a complaint on hellopeter

 

[EnchanterG]

Dont even think of trying to get a buddy to play on the same connection. I just gave up after a few days. The game is unplayable on Iburst.

I'm sorry to say it, but Iburst isn't where gamers need to be. I'm sure they are a fantastic business solution, and a cheap broadband alternative, but I am so unhappy with them in terms of gaming.

 

[chan0o]

-RESOLVED-

Solution: Unknown (nothing changed on my side). Left it for a couple of weeks, tried again, and works. Been playing fine for two weeks now.

@Mod, please close thread